NOTE

The contract for University-provided antivirus software, Symantec Endpoint Protection (SEP) expires on March 21, 2018.  Please see this page for the alternative software, Trendmicro Virus Buster (VB).

For uninstallation of SEP, please consult the Uninstall section of this page.

(The rest of this page is outdated and kept only for record.)

The user needs to have UTID-13 from the Unified Authentication and a password to download the software.

Symantec Endpoint Protection (SEP) usage note

• MAC OS X 10.12 (sierra) is supported now (2016.10.05)
  If you are going to upgrade to sierra, please do it after updating SEP to the latest version.
  If you upgrade to sierra while the version of SEP is old, then SEP will not work since it will become an “incompatible app”. In this case, you can not install new SEP unless you uninstall old SEP once.
• If you are off-campus, please run LiveUpdate manually. (2016.03.01)
  LiveUpdate may not work automatically. If the date written in “Definitions” section of “Virus and Spyware Protection” is old (usually it should be within 2-3 days), please run LiveUpdate manually.
• If you are going to upgrade your PC to Windows 10, please check the version of SEP. If it is older than Ver.12.1.6 MP1, you have to uninstall SEP before upgrading to Windows 10. (2016.01.12)
• Windows 10 is supported now. (2015.08.07)
• SEP may not be able to coexist with other Symantec products (especially consumer products such as Norton).
• In case the installation of SEP fails, Symantec offers an uninstall tool of all Symantec products. However this uninstall tool is out of the support scope. With regard to failure or unexpected behavior by the use of this tool, we can not respond. If you use this in an important environment, please take system backup beforehand. Prepare for failure before you use the uninstall tool.

Faculty and staffs

(does not apply to affiliated schools and the university hospital)
For school owned computer terminals, anti-virus software may be installed an unlimited number of times.For personally owned computers, installation is possible for one terminal only.

Students

Installation is possible for one terminal per student

University hospital

Not supported by the site license agreement, therefore, anti-virus software license is purchased according to the number of terminals necessary as in the past (the number of licenses necessary for the year 2012 was already taken care of).
Please download installation media from the following web sites:
Computer terminals at the university hospital:
(only possible to download from within the university hospital LAN)

Affiliated schools

Not supported by the site license agreement, therefore, anti-virus software license is purchased according to the number of terminals necessary as in the past (the number of licenses necessary for the year 2012 was already taken care of).
Please download installation media from the following web sites:
Computer terminals at the Affiliated schools:
(only possible to download from within Affiliated schools LAN)
Please inquire with your school/college whether or not the user is qualified or what quantity is available.

Uninstall

By using CleanWipe, a removal tool, you can easily uninstall SEP completely:
CleanWipe_v1216MP9.zip (for Windows 2017.11.27)
CleanWipe.zip (for Windows 2017.09.01)
CleanWipe_a.zip (for Windows 2016.06.22) #Use this if the above CleanWipe does not launch.
CleanWipe_b.zip (for Windows 2016.06.24) #Use this if the above CleanWipe does not launch.
CleanWipe_c.zip (for Windows 2016.09.10) #Use this if the above CleanWipe does not launch.

* To uninstall SEP for Mac, please refer to the articles “Uninstall Symantec Endpoint Protection for Mac” and “Remove Symantec software for Mac OS using RemoveSymantecMacFiles” below.

For more information on uninstalling SEP, refer to the following Symantec articles:

●Instructions on how to use CleanWipe
support.symantec.com/en_US/article.HOWTO74877.html
●Uninstall Symantec Endpoint Protection for Mac
support.symantec.com/en_US/article.TECH132120.html
●Remove Symantec software for Mac OS using RemoveSymantecMacFiles
support.symantec.com/en_US/article.TECH103489.html
●Uninstall Symantec Endpoint Protection manually
support.symantec.com/en_US/article.TECH184988.html

[Confirmed consistency at 2018-02-26T10:31 with the Japanese version 2018-02-19]