Network Outage at Kasuga Plaza (11/26)

We will conduct maintenance on the cable that connects the Kasuga area in the backbone network.

The backbone network in the Kasuga area will be out of service due to a power outage due to the inspection of electrical equipment in the Kasuga area on the day of the event.

Kasuga Plaza, which is connected via the Kasuga area, will also experience network outages.

Date and Time: Saturday, November 26, 9:00~16:00
Work contents: Maintenance of network connection cables in the Kasuga area
Impact: Kasuga Plaza network will be shut down.

Please note to the update support status of Windows 10/11 and macOS of Trend Micro Apex One

Trend Micro Apex One (TMAO) is a corporate product and is not immediately compatible with windows or macOS updates.

If you update Windows or macOS to the latest version before TMAO supports it, your PC may not work properly.

When TMAO distributed by the ACCC becomes compatible with the latest versions of Windows or macOS, we will inform you on the ACCC Web site and at the Download Station.

Be sure to confirm the notification before updating the PC on which TMAO is installed.

For Windows 10/11, there is a page to confirm the compatibility status on the Trend Micro Web site.

Please use this page as a guideline for the next period of correspondence.

 『Support plan for Windows 10/11』

Thank you in advance for your cooperation.

Investigation of failure of backbone network equipment (11/14)

We will investigate the cause of the communication interruption failure of the backbone network equipment that had been occurring until last month.

We do not expect any communication breakdowns during the investigation, however, we let you know just in case.

Date and time: Monday, November 14, 2022 11:30- 12:00
Work contents: Investigate the cause of backbone network failure
Impact: No communication interruption is expected.