


{"id":2026,"date":"2018-02-15T11:36:39","date_gmt":"2018-02-15T02:36:39","guid":{"rendered":"http:\/\/www.cc.tsukuba.ac.jp\/wp_e\/?page_id=2026"},"modified":"2025-04-18T12:09:18","modified_gmt":"2025-04-18T03:09:18","slug":"trendm","status":"publish","type":"page","link":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/service\/software-license\/trendm\/","title":{"rendered":"Trend Micro Antivirus Software Site License Offer"},"content":{"rendered":"<p>&nbsp; <\/p>\n<p>Trend Micro Apex One that the University of Tsukuba has a license for is available only for members of the university.<br \/>\nMembers who use the software on a personally-owned computer need to uninstall it promptly when leaving the university due to graduation, completion of studies or retirement.<\/p>\n<p>&nbsp; <\/p>\n<p><!-- ***\n\n\n<blockquote><strong>The test operation will continue until March 20, 2018.\n<\/strong> If a malfunction occurs during the period, we may request you to re-install the software.\nIf you notice a problem, please report it to us via the contact form. The service will be put into regular operation on Mach 21 unless there are particular problems.<\/blockquote>\n\n\n--><\/p>\n<p><!-- ********************** --><\/p>\n<h2>Contents<\/h2>\n<p><a href=\"#irekae\">Trend Micro Apex One<\/a><br \/>\n<a href=\"#site-license-range\">Scope of License<\/a><br \/>\n<a href=\"#od\">Object Devices<\/a><br \/>\n<a href=\"#bintroduction\">Preliminary Notes before Installation<\/a><br \/>\n<a href=\"#introduction\">Installation<\/a><br \/>\n<a href=\"#inst-hp\">For Professor Emeritus and a student of the Acupuncture and Physical Therapy Teacher Training School.<\/a><br \/>\n<a href=\"#uninstall\">Uninstallation<\/a><\/p>\n<p><!-- **************************************************************************** --><br \/>\n<a name=\"notes\"><\/a><\/p>\n<h2>Notes<\/h2>\n<p><!-- **************************************************************************** --><\/p>\n<p><!-- **************************************************************************** --><\/p>\n<div class=\"kakomi beige\" style=\"margin-top: 30px;\">\n<h3>General points<\/h3>\n<h3>About the trouble information<\/h3>\n<p>Information about the trouble of Trend Micro products is posted on the top page of <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/\">the Academic Computing &#038; Communications Center<\/a>.<br \/>\nIn addition, please also check <a href=\"https:\/\/appweb.trendmicro.com\/SupportNews\/\" rel=\"noopener\" target=\"_blank\">the Trend Micro Web Support Information<\/a>.(in Japanese)<\/p>\n<h3>How to remove &#8220;Windows Protected Your PC&#8221;?<\/h3>\n<p>Due to the enhanced security of Windows, this message may appear during installation, preventing installation.<br \/>\nThe following web page explains how to resolve this situation:<br \/>\n<a href=\"https:\/\/freesoft.tvbok.com\/win10\/operation\/allow_smartscreen.html\" rel=\"noopener\" target=\"_blank\">How to remove the &#8220;Windows Protected Your PC&#8221; message<\/a> (in Japanese)<br \/>\nNote: This is a personal web page (Bokunchi no TV Annex).<\/p>\n<h3>When installing outside the University&#8217;s network, such as at home (Updated on 2 February, 2021.)<\/h3>\n<p>Trend Micro Apex One needs to be connected to the University network to activate the license.<br \/>\nTherefore, you need to connect to the University network immediately after installation and during the next April after installation.<br \/>\nThere are two ways to do this:<br \/>\n(1) Bring your PC or other device into the university and connect to the university network.<br \/>\n(2) Use a VPN from home (see \u201c<a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/service\/vpn\/\">VPN Service<\/a>\u201d for instructions).<\/p>\n<\/div>\n<p><!-- **************************************************************************** --><br \/>\n<a name=\"site-license-range\"><\/a><\/p>\n<h2><strong>Scope of License<\/strong><\/h2>\n<p>The license permits installation of the software on unlimited number of university-owned devices.<br \/>\nFor the following Staff, Faculty, and Students, the license permits installation of the software on up to 3 personal devices<\/p>\n<ul>\n<li>Full-time staff and faculty of the university, the affiliated schools, and the affiliated hospital<\/li>\n<li>Non-fulltime staff and faculty of the university *1<\/li>\n<li>Non-fulltime staff and faculty of the affiliated schools and the affiliated hospital<\/li>\n<li>Undergraduate and graduate students<\/li>\n<li>Non-fulltime undergraduate and graduate students<\/li>\n<li>Emeritus professors<\/li>\n<\/ul>\n<p>*1 Those who are not directly employed by the university are not included. <\/p>\n<p><!-- **************************************************************************** --><br \/>\n<a name=\"od\"><\/a><\/p>\n<h2><strong>Object Devices<\/strong><\/h2>\n<p><strong>Windows, Mac, Mobile Devices<\/strong><u><\/u><br \/>\nWindows, Mac and mobile phones (Android\/iOS) that meet the system requirements.<br \/>\nFor the details, refer to the following<\/p>\n<ul>\n<li><a href=\"https:\/\/www.trendmicro.com\/en_us\/business\/products\/user-protection\/sps\/endpoint.html\" target=\"_blank\" rel=\"noopener noreferrer\">Endpoint Security with Trend Micro Apex One<\/a>. click \u300cApex One System Requirements\u300d<\/li>\n<li><a href=\"https:\/\/www.trendmicro.com\/en_us\/forHome\/products\/mobile-security.html\" target=\"_blank\" rel=\"noopener noreferrer\">Mobile Security Solutions (Android iOS)<\/a>. reference \u300cSystem requirements\u300d<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><strong>Linux<\/strong><br \/>\n<\/span>Linux that meets the system requirements.For the details,<br \/>\nrefer to  <a href=\"https:\/\/www.trendmicro.com\/en_us\/business\/products\/user-protection\/sps\/endpoint\/serverprotect-linux.html\">ServerProtect for Linux<\/a><\/span><\/span><\/span><\/p>\n<p><!-- **************************************************************************** --><br \/>\n<a name=\"bintroduction\"><\/a><\/p>\n<h2><strong>Preliminary Notes before Installation<\/strong><\/h2>\n<p>Please be aware of the following notes when using Virus Buster (Windows\/mac) or ServerProtect for Linux.<\/p>\n<p><strong>Windows\/Mac<\/strong><\/p>\n<ol>\n<li>The following ports are used for communications between the software and the management server which is placed in Academic Computing &amp; Communications Center:\n<ol>\n           Windows : 80 443 137 138 139 445 4343 8080 21112 5274 5275<br \/>\n           Mac     : 80 443 4343 5274 5275 61617\n        <\/ol>\n<\/li>\n<li>\nIf the subnetwork under which you connect your PC to the campus network has its own firewall, the firewall needs setting up to allow communications through the ports.<\/li>\n<li>Installation must be performed while connected to the campus LAN or <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/service\/vpn\/\">VPN service<\/a>.<\/li>\n<li>The activation code for the software is renewed every April. When the license is renewed, a new activation code is issued. Clients need to change the old activation code to the new one within 30 days. To make this change, you have only to connect your PC to the campus network. If you use the software off campus for a long time, connect your PC directly (or via VPN) to the campus network in April. Unless the new activation code is applied within 30 days, the software will be unable to receive the latest updates.<\/li>\n<\/ol>\n<p><!-- **************************************************************************** --><br \/>\n<a name=\"introduction\"><\/a><\/p>\n<h2><strong>Installation<\/strong><\/h2>\n<p>For Professor Emeritus and a student of the Acupuncture and Physical Therapy Teacher Training School, the way to obtain the installer is different from the following way as a faculty and a student.<\/p>\n<p>Please refer to the <a href=\"#inst-hp\"><u>installer for Professor Emeritus<\/u><\/a>. and a student of the Acupuncture and Physical Therapy Teacher Training School.<\/p>\n<hr \/>\n<h3><strong>Windows\/Mac<\/strong><\/h3>\n<h3>(a)If a different antivirus software program is installed<\/h3>\n<p>Please uninstall all antivirus software installed on your PC (including previously in use).<br \/>\nEven if it is a Trend Micro product, this antivirus software cannot be installed if it is still on PC.<br \/>\nYou will need to obtain information on uninstalling your current antivirus software. Please note that Windows Defender does not need to be uninstalled.<\/p>\n<h3>(b)Download Trend Micro Apex One<\/h3>\n<blockquote>\n<h6><strong><font color=\"red\">There are many cases where the computer stops working when ApexOne is installed on a computer to already installed another company\u2019s antivirus software.<\/font><\/strong><\/h6>\n<\/blockquote>\n<p>Follow the link below to download the software:<br \/>\n*<a href=\"https:\/\/portal.cc.tsukuba.ac.jp\/en-member\/sl\/tm\/\" rel=\"noopener\" target=\"_blank\">A.C.C.C. Portal Site<\/a> (software distribution management system)<br \/>\nIf you have any problems during operation, please refer to the <a href=\"#notes\">notes<\/a>.<\/p>\n<h3>Errors related to a browser etc. on installing the Windows version<\/h3>\n<p>If you are installing using Windows Edge or Internet Explorer, you may receive an error.<br \/>\nPlease refer the <a href=\"#notes\">notes<\/a>.<\/p>\n<h3>&#8220;Set Up Required Permissions&#8221; prompt appears when installing Trend Micro Apex One (Mac)<\/h3>\n<p>Due to a specification change in macOS Mojave (10.14), the new function has been added to restrict applications from accessing some protected categories of data.<br \/>\nPlease refer the <a href=\"#notes\">notes<\/a>.<\/p>\n<ul>\n<li>Available on campus only.<\/li>\n<li>Please authenticate with your <a href=\"https:\/\/account.tsukuba.ac.jp\/index-e.html\" rel=\"noopener\" target=\"_blank\">Unified Authentication System<\/a> ID (UTID-13).<\/li>\n<\/ul>\n<hr \/>\n<p><a name=\"TMMS\"><\/a><\/p>\n<h3>Mobile Devices<\/h3>\n<p>There are two versions, one for faculty members and one for students, in each of Android and iOS version.<br \/>\nPlease make sure to authenticate with your own &#8220;Unified Authentication ID (UTID-13)&#8221; when you connect to the web. The installation instructions will be displayed according to the ID you have authenticated. Also, please read the notes on the web carefully before you try it.<\/p>\n<ul>\n<li>Android and IOS : \u201c<a href=\"https:\/\/portal.cc.tsukuba.ac.jp\/en-member\/sl\/tm\/\" rel=\"noopener\" target=\"_blank\">TrendMicro Mobile Security (TMMS) for Enterprise Agent<\/a>\u201d.<\/li>\n<\/ul>\n<p>Note: (authenticate with Unified Authentication ID (UTID-13))<\/p>\n<hr \/>\n<h3><a name=\"inst-hp\">The installer for Professor Emeritus and a student of the Acupuncture and Physical Therapy Teacher Training School.<\/a><\/h3>\n<p>Professor Emeritus and a student of the Acupuncture and Physical Therapy Teacher Training School are not eligible to obtain the installer indicated above way.<\/p>\n<p>Please refer to the following method.<br \/>\nPlease apply using <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/contact\/\">the contact form<\/a>. Please note that we will reply to your the Zengaku Computer System e-mail address (@u.tsukuba.ac.jp), so please enter the Zengaku Computer System address in the e-mail address field of the enquiry form. In addition, please check the OS to be installed at the link &#8220;<a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/service\/software-license\/trendm\/#od\">Object Devices<\/a>&#8221; above and inform us.<br \/>\nIf you do not have an address for the Zengaku Computer System, please complete  &#8220;<a href=\"https:\/\/www.u.tsukuba.ac.jp\/en-account\/\" rel=\"noopener\" target=\"_blank\">Applying for the Zengaku Computer System Account<\/a>&#8220;.<\/p>\n<p><!-- **************************************************************************** --><br \/>\n<a name=\"uninstall\"><\/a><\/p>\n<h2>Uninstall Tredn Micro Apex One for Mac.<\/h2>\n<p><a href=\"https:\/\/portal.cc.tsukuba.ac.jp\/en-member\/sl\/tm\/\" target=\"_blank\" rel=\"noopener\">Uninstall Tool for Trend Micro products.<\/a> \uff08macOS)<\/p>\n<p><!-- **************************************************************************** --><br \/>\n<!-- **************************************************************************** --><\/p>\n<blockquote>\n<h6><strong>If you have a question<\/strong><\/h6>\n<p>choose \u201cSoftware License\u201d for the category in the following contact form and submit it:<br \/>\n<u><strong><a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/contact\/\">Contact Form<\/a><\/strong><\/u><\/p><\/blockquote>\n<p>The latest information on software that is provided by ACCC can be found in the e-mail newsletter.<br \/>\nTo subscribe it, access <a href=\"htttp:\/\/www.u.tsukuba.ac.jp\/icho-news\/\">htttp:\/\/www.u.tsukuba.ac.jp\/icho-news\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Trend Micro Apex One that the University of Tsukuba has a license for is available only for members of the university. Members who use the software on a personally-owned computer need to uninstall it promptly when leaving the university &hellip; <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/service\/software-license\/trendm\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":11,"featured_media":0,"parent":447,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2026","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"publishpress_future_action":{"enabled":false,"date":"2026-05-01 17:33:47","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/pages\/2026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/comments?post=2026"}],"version-history":[{"count":104,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/pages\/2026\/revisions"}],"predecessor-version":[{"id":4982,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/pages\/2026\/revisions\/4982"}],"up":[{"embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/pages\/447"}],"wp:attachment":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/media?parent=2026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}