{"id":4136,"date":"2022-12-16T14:45:50","date_gmt":"2022-12-16T05:45:50","guid":{"rendered":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/?post_type=ufaq&#038;p=4136"},"modified":"2024-04-26T11:42:32","modified_gmt":"2024-04-26T02:42:32","slug":"ees2022022402","status":"publish","type":"ufaq","link":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2022022402\/","title":{"rendered":"How to clear the cache of the Microsoft Teams client app?"},"content":{"rendered":"<style>\/*A or + Disable*\/\r\n.ewd-ufaq-post-margin-symbol {\r\ndisplay:none;\r\n}\r\n\r\n#content .ewd-ufaq-faq-title-text h4 {\r\n  color: #38F;\r\n  text-decoration: underline;\r\n}\r\n<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/wp_e\/wp-json\/wp\/v2\/ufaq\/4136' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div id='ewd-ufaq-faq-category-ees' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open EES\">\n\t\t\tEES\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4136-93oHeANemx' data-post_id='4136'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow to clear the cache of the Microsoft Teams client app?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>You need to uninstall Teams and then process to clear the cache information. See below for details.<br \/>\n(Please conduct at your own risk.)<\/p>\n<hr \/>\n<p>\u25a0 For Windows OS<\/p>\n<p>Please sign out from the Microsoft Teams app before taking the following steps.<\/p>\n<ol type=\"I\">\n<li>Uninstall Microsoft Teams<br \/>\n\u203b The procedure starting with uninstallation is guided as the Microsoft&#8217;s recommended method.<\/p>\n<ol>\n<li>Right-click the Windows icon at the bottom-left corner of the screen and open [Apps &amp; Features].<\/li>\n<li>Uninstall the following two products from the Apps &amp; Features list.<br \/>\n\u30fb Microsoft Teams<br \/>\n\u30fb Teams Machine Wide Installer<br \/>\n\u203b Click the product name and [Uninstall]. Try one at a time.<br \/>\n\u203b If you cannot find Teams Machine Wide Installer, follow the steps below after removing Microsoft Teams.<\/li>\n<\/ol>\n<\/li>\n<li>Clear the cache of Microsoft Teams\n<ol>\n<li>Press and hold the Windows key, and then press the [R] key.<\/li>\n<li>When the [Run] dialog box appears, enter &#8220;%AppData%\\Microsoft&#8221; in the [Open] field, and click [OK].<\/li>\n<li>Delete the [Teams] folder. \u203b If you can\u2019t, there may be some Office applications running such as Microsoft Teams, Outlook, Word, Excel, etc., which should all be quit.<\/li>\n<li>Similarly, press and hold the [R] key while holding down the Windows key, enter &#8220;%LocalAppData%\\Microsoft&#8221; in the dialog box that appears, and click [OK].<\/li>\n<li>Delete the [Teams] folder.<\/li>\n<li>Reboot the PC.<\/li>\n<\/ol>\n<\/li>\n<li>Reinstall Microsoft Teams<br \/>\nAccess the following URL and install the latest version of Microsoft Teams that is currently available<br \/>\n<a href=\"https:\/\/teams.microsoft.com\/download\" target=\"_blank\" rel=\"noopener\">Download Microsoft Teams<\/a><\/li>\n<\/ol>\n<hr \/>\n<p>\u25a0For Mac OS<\/p>\n<ol>\n<li>Sign out from Microsoft Teams.<\/li>\n<li>In Finder, hold down the Option key and click [Move].<\/li>\n<li>Click the [Library] folder, which appears directly under the Home folder.<\/li>\n<li>Delete the following related folders.<br \/>\n\u30fbApplication Support\/Microsoft\/Teams<br \/>\n\u30fbApplication Support\/com.microsoft.Teams<br \/>\n\u30fbCaches\/com.microsoft.teams<br \/>\n\u30fbCaches\/com.microsoft.teams.shiplt<br \/>\n\u30fbPreferences\/com.microsoft.teams.plist<\/li>\n<li>Uninstall the Teams desktop client.<br \/>\nFor details of how to uninstall the application, please refer to the following:<br \/>\n<a href=\"https:\/\/support.apple.com\/en-gb\/HT202235\" target=\"_blank\" rel=\"noopener\">https:\/\/support.apple.com\/en-gb\/HT202235<\/a><\/li>\n<li>Access the following URL and reinstall Microsoft Teams.<br \/>\n<a href=\"https:\/\/teams.microsoft.com\/download\" target=\"_blank\" rel=\"noopener\">Download Microsoft Teams<\/a><\/li>\n<\/ol>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2022022402\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-ees-teams' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open EES - Teams\">\n\t\t\tEES - Teams\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4136-yY4pgo80hZ' data-post_id='4136'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow to clear the cache of the Microsoft Teams client app?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>You need to uninstall Teams and then process to clear the cache information. See below for details.<br \/>\n(Please conduct at your own risk.)<\/p>\n<hr \/>\n<p>\u25a0 For Windows OS<\/p>\n<p>Please sign out from the Microsoft Teams app before taking the following steps.<\/p>\n<ol type=\"I\">\n<li>Uninstall Microsoft Teams<br \/>\n\u203b The procedure starting with uninstallation is guided as the Microsoft&#8217;s recommended method.<\/p>\n<ol>\n<li>Right-click the Windows icon at the bottom-left corner of the screen and open [Apps &amp; Features].<\/li>\n<li>Uninstall the following two products from the Apps &amp; Features list.<br \/>\n\u30fb Microsoft Teams<br \/>\n\u30fb Teams Machine Wide Installer<br \/>\n\u203b Click the product name and [Uninstall]. Try one at a time.<br \/>\n\u203b If you cannot find Teams Machine Wide Installer, follow the steps below after removing Microsoft Teams.<\/li>\n<\/ol>\n<\/li>\n<li>Clear the cache of Microsoft Teams\n<ol>\n<li>Press and hold the Windows key, and then press the [R] key.<\/li>\n<li>When the [Run] dialog box appears, enter &#8220;%AppData%\\Microsoft&#8221; in the [Open] field, and click [OK].<\/li>\n<li>Delete the [Teams] folder. \u203b If you can\u2019t, there may be some Office applications running such as Microsoft Teams, Outlook, Word, Excel, etc., which should all be quit.<\/li>\n<li>Similarly, press and hold the [R] key while holding down the Windows key, enter &#8220;%LocalAppData%\\Microsoft&#8221; in the dialog box that appears, and click [OK].<\/li>\n<li>Delete the [Teams] folder.<\/li>\n<li>Reboot the PC.<\/li>\n<\/ol>\n<\/li>\n<li>Reinstall Microsoft Teams<br \/>\nAccess the following URL and install the latest version of Microsoft Teams that is currently available<br \/>\n<a href=\"https:\/\/teams.microsoft.com\/download\" target=\"_blank\" rel=\"noopener\">Download Microsoft Teams<\/a><\/li>\n<\/ol>\n<hr \/>\n<p>\u25a0For Mac OS<\/p>\n<ol>\n<li>Sign out from Microsoft Teams.<\/li>\n<li>In Finder, hold down the Option key and click [Move].<\/li>\n<li>Click the [Library] folder, which appears directly under the Home folder.<\/li>\n<li>Delete the following related folders.<br \/>\n\u30fbApplication Support\/Microsoft\/Teams<br \/>\n\u30fbApplication Support\/com.microsoft.Teams<br \/>\n\u30fbCaches\/com.microsoft.teams<br \/>\n\u30fbCaches\/com.microsoft.teams.shiplt<br \/>\n\u30fbPreferences\/com.microsoft.teams.plist<\/li>\n<li>Uninstall the Teams desktop client.<br \/>\nFor details of how to uninstall the application, please refer to the following:<br \/>\n<a href=\"https:\/\/support.apple.com\/en-gb\/HT202235\" target=\"_blank\" rel=\"noopener\">https:\/\/support.apple.com\/en-gb\/HT202235<\/a><\/li>\n<li>Access the following URL and reinstall Microsoft Teams.<br \/>\n<a href=\"https:\/\/teams.microsoft.com\/download\" target=\"_blank\" rel=\"noopener\">Download Microsoft Teams<\/a><\/li>\n<\/ol>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2022022402\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-software-license' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open software license\">\n\t\t\tsoftware license\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4136-0otjrWSVD1' data-post_id='4136'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow to clear the cache of the Microsoft Teams client app?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>You need to uninstall Teams and then process to clear the cache information. See below for details.<br \/>\n(Please conduct at your own risk.)<\/p>\n<hr \/>\n<p>\u25a0 For Windows OS<\/p>\n<p>Please sign out from the Microsoft Teams app before taking the following steps.<\/p>\n<ol type=\"I\">\n<li>Uninstall Microsoft Teams<br \/>\n\u203b The procedure starting with uninstallation is guided as the Microsoft&#8217;s recommended method.<\/p>\n<ol>\n<li>Right-click the Windows icon at the bottom-left corner of the screen and open [Apps &amp; Features].<\/li>\n<li>Uninstall the following two products from the Apps &amp; Features list.<br \/>\n\u30fb Microsoft Teams<br \/>\n\u30fb Teams Machine Wide Installer<br \/>\n\u203b Click the product name and [Uninstall]. Try one at a time.<br \/>\n\u203b If you cannot find Teams Machine Wide Installer, follow the steps below after removing Microsoft Teams.<\/li>\n<\/ol>\n<\/li>\n<li>Clear the cache of Microsoft Teams\n<ol>\n<li>Press and hold the Windows key, and then press the [R] key.<\/li>\n<li>When the [Run] dialog box appears, enter &#8220;%AppData%\\Microsoft&#8221; in the [Open] field, and click [OK].<\/li>\n<li>Delete the [Teams] folder. \u203b If you can\u2019t, there may be some Office applications running such as Microsoft Teams, Outlook, Word, Excel, etc., which should all be quit.<\/li>\n<li>Similarly, press and hold the [R] key while holding down the Windows key, enter &#8220;%LocalAppData%\\Microsoft&#8221; in the dialog box that appears, and click [OK].<\/li>\n<li>Delete the [Teams] folder.<\/li>\n<li>Reboot the PC.<\/li>\n<\/ol>\n<\/li>\n<li>Reinstall Microsoft Teams<br \/>\nAccess the following URL and install the latest version of Microsoft Teams that is currently available<br \/>\n<a href=\"https:\/\/teams.microsoft.com\/download\" target=\"_blank\" rel=\"noopener\">Download Microsoft Teams<\/a><\/li>\n<\/ol>\n<hr \/>\n<p>\u25a0For Mac OS<\/p>\n<ol>\n<li>Sign out from Microsoft Teams.<\/li>\n<li>In Finder, hold down the Option key and click [Move].<\/li>\n<li>Click the [Library] folder, which appears directly under the Home folder.<\/li>\n<li>Delete the following related folders.<br \/>\n\u30fbApplication Support\/Microsoft\/Teams<br \/>\n\u30fbApplication Support\/com.microsoft.Teams<br \/>\n\u30fbCaches\/com.microsoft.teams<br \/>\n\u30fbCaches\/com.microsoft.teams.shiplt<br \/>\n\u30fbPreferences\/com.microsoft.teams.plist<\/li>\n<li>Uninstall the Teams desktop client.<br \/>\nFor details of how to uninstall the application, please refer to the following:<br \/>\n<a href=\"https:\/\/support.apple.com\/en-gb\/HT202235\" target=\"_blank\" rel=\"noopener\">https:\/\/support.apple.com\/en-gb\/HT202235<\/a><\/li>\n<li>Access the following URL and reinstall Microsoft Teams.<br \/>\n<a href=\"https:\/\/teams.microsoft.com\/download\" target=\"_blank\" rel=\"noopener\">Download Microsoft Teams<\/a><\/li>\n<\/ol>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2022022402\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>EES a How to clear the cache of the Microsoft Teams client app? You need to uninstall Teams and then process to clear the cache information. See below for details. (Please conduct at your own risk.) \u25a0 For Windows OS &hellip; <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2022022402\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[37,42,36],"ufaq-tag":[],"class_list":["post-4136","ufaq","type-ufaq","status-publish","hentry","ufaq-category-ees","ufaq-category-ees-teams","ufaq-category-software-license"],"jetpack_sharing_enabled":true,"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/ufaq\/4136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/comments?post=4136"}],"wp:attachment":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/media?parent=4136"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/ufaq-category?post=4136"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/ufaq-tag?post=4136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}