{"id":4182,"date":"2022-12-16T16:26:30","date_gmt":"2022-12-16T07:26:30","guid":{"rendered":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/?post_type=ufaq&#038;p=4182"},"modified":"2025-12-01T16:02:26","modified_gmt":"2025-12-01T07:02:26","slug":"ees2020111603_e","status":"publish","type":"ufaq","link":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111603_e\/","title":{"rendered":"In Microsoft 365 apps (Word, Teams, etc.), a sign-in error occurs (error codes such as \u201cAADSTS XXXX,\u201d \u201cCAA XXXXX,\u201d \u201c7q6ch,\u201d or \u201cAnother account from your organization is already signed in on this computer\u201d) \u2014 Windows version"},"content":{"rendered":"<style>\/*A or + Disable*\/\r\n.ewd-ufaq-post-margin-symbol {\r\ndisplay:none;\r\n}\r\n\r\n#content .ewd-ufaq-faq-title-text h4 {\r\n  color: #38F;\r\n  text-decoration: underline;\r\n}\r\n<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/wp_e\/wp-json\/wp\/v2\/ufaq\/4182' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div id='ewd-ufaq-faq-category-ees' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open EES\">\n\t\t\tEES\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4182-bimWwnYPD0' data-post_id='4182'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tIn Microsoft 365 apps (Word, Teams, etc.), a sign-in error occurs (error codes such as \u201cAADSTS XXXX,\u201d \u201cCAA XXXXX,\u201d \u201c7q6ch,\u201d or \u201cAnother account from your organization is already signed in on this computer\u201d) \u2014 Windows version\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>This issue may be caused by a sign-in authentication error within the application. Please try the following methods.<br \/>\n(For Windows) \u2014 For the Mac version, refer to the <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111601_e\/\">corresponding Mac FAQ<\/a><\/p>\n<ol>\n<li>If possible, sign out of your Microsoft 365 applications such as Office (Word, Excel, etc.) and the Teams app, then close them. If you cannot sign out, simply close the applications.<\/li>\n<li>Click the [Start] button at the bottom-left corner of your Windows screen, then click [Settings] (gear icon).<br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig1-243x300.png\" alt=\"\" width=\"243\" height=\"300\" class=\"alignnone size-medium wp-image-5164\" srcset=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig1-243x300.png 243w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig1.png 760w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/p>\n<li>Select [Accounts] \u2192 [Access work or school].<br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-300x161.png\" alt=\"\" width=\"300\" height=\"161\" class=\"alignnone size-medium wp-image-5165\" srcset=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-300x161.png 300w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-1024x549.png 1024w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-768x412.png 768w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-1536x824.png 1536w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-500x268.png 500w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2.png 1995w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/li>\n<li>Confirm whether the university Microsoft account used for license activation (ending in @u or @un) is listed under Access work or school.<br \/>\nIf it is not listed, proceed to Step 6.\n<\/li>\n<li>Select the account you wish to sign out from, then click [Disconnect].<br \/>\n<span style=\"color:red\">\u203bThis is not the OWA (Outlook Web App) domain join entry for @un accounts \u2014 please make sure you select the correct one.<\/span><br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-300x136.png\" alt=\"\" width=\"300\" height=\"136\" class=\"alignnone size-medium wp-image-5166\" srcset=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-300x136.png 300w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-1024x465.png 1024w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-768x349.png 768w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-1536x698.png 1536w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-2048x931.png 2048w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-500x227.png 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n<\/li>\n<li>Restart your PC.<\/li>\n<li>After restarting, launch Office (Word, Excel, etc.) or Teams, and sign in using your university Microsoft account (ending in @u or @un).<br \/>\n\u2605When [Sign in to all apps, websites, and services on this device?] screen (confirming my organization to manage my device) appears, click \u201cNo, this app only.\u201d<br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-300x246.png\" alt=\"\" width=\"300\" height=\"246\" class=\"alignnone size-medium wp-image-5195\" srcset=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-300x246.png 300w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-1024x838.png 1024w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-768x629.png 768w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-367x300.png 367w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en.png 1173w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n<\/li>\n<\/ol>\n<p>If the error message \u201cAnother account from your organization is already signed in on this computer\u201d still appears after performing the steps above,<br \/>\nrefer to the following Microsoft support page, which may also be helpful:<br \/>\n<a href=\"https:\/\/learn.microsoft.com\/en-us\/troubleshoot\/microsoft-365-apps\/activation\/another-account-already-signed-in\" target=\"_blank\" rel=\"noopener\">Microsoft 365 apps activation error &#8220;Another account from your organization is already signed in on this computer&#8221;<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111603_e\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-ees-account' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open EES - Account and Authentication\">\n\t\t\tEES - Account and Authentication\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4182-7GVCF1nFeE' data-post_id='4182'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tIn Microsoft 365 apps (Word, Teams, etc.), a sign-in error occurs (error codes such as \u201cAADSTS XXXX,\u201d \u201cCAA XXXXX,\u201d \u201c7q6ch,\u201d or \u201cAnother account from your organization is already signed in on this computer\u201d) \u2014 Windows version\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>This issue may be caused by a sign-in authentication error within the application. Please try the following methods.<br \/>\n(For Windows) \u2014 For the Mac version, refer to the <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111601_e\/\">corresponding Mac FAQ<\/a><\/p>\n<ol>\n<li>If possible, sign out of your Microsoft 365 applications such as Office (Word, Excel, etc.) and the Teams app, then close them. If you cannot sign out, simply close the applications.<\/li>\n<li>Click the [Start] button at the bottom-left corner of your Windows screen, then click [Settings] (gear icon).<br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig1-243x300.png\" alt=\"\" width=\"243\" height=\"300\" class=\"alignnone size-medium wp-image-5164\" srcset=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig1-243x300.png 243w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig1.png 760w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/p>\n<li>Select [Accounts] \u2192 [Access work or school].<br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-300x161.png\" alt=\"\" width=\"300\" height=\"161\" class=\"alignnone size-medium wp-image-5165\" srcset=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-300x161.png 300w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-1024x549.png 1024w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-768x412.png 768w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-1536x824.png 1536w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-500x268.png 500w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2.png 1995w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/li>\n<li>Confirm whether the university Microsoft account used for license activation (ending in @u or @un) is listed under Access work or school.<br \/>\nIf it is not listed, proceed to Step 6.\n<\/li>\n<li>Select the account you wish to sign out from, then click [Disconnect].<br \/>\n<span style=\"color:red\">\u203bThis is not the OWA (Outlook Web App) domain join entry for @un accounts \u2014 please make sure you select the correct one.<\/span><br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-300x136.png\" alt=\"\" width=\"300\" height=\"136\" class=\"alignnone size-medium wp-image-5166\" srcset=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-300x136.png 300w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-1024x465.png 1024w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-768x349.png 768w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-1536x698.png 1536w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-2048x931.png 2048w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-500x227.png 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n<\/li>\n<li>Restart your PC.<\/li>\n<li>After restarting, launch Office (Word, Excel, etc.) or Teams, and sign in using your university Microsoft account (ending in @u or @un).<br \/>\n\u2605When [Sign in to all apps, websites, and services on this device?] screen (confirming my organization to manage my device) appears, click \u201cNo, this app only.\u201d<br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-300x246.png\" alt=\"\" width=\"300\" height=\"246\" class=\"alignnone size-medium wp-image-5195\" srcset=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-300x246.png 300w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-1024x838.png 1024w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-768x629.png 768w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-367x300.png 367w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en.png 1173w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n<\/li>\n<\/ol>\n<p>If the error message \u201cAnother account from your organization is already signed in on this computer\u201d still appears after performing the steps above,<br \/>\nrefer to the following Microsoft support page, which may also be helpful:<br \/>\n<a href=\"https:\/\/learn.microsoft.com\/en-us\/troubleshoot\/microsoft-365-apps\/activation\/another-account-already-signed-in\" target=\"_blank\" rel=\"noopener\">Microsoft 365 apps activation error &#8220;Another account from your organization is already signed in on this computer&#8221;<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111603_e\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-software-license' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open software license\">\n\t\t\tsoftware license\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4182-2s25ml3siB' data-post_id='4182'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tIn Microsoft 365 apps (Word, Teams, etc.), a sign-in error occurs (error codes such as \u201cAADSTS XXXX,\u201d \u201cCAA XXXXX,\u201d \u201c7q6ch,\u201d or \u201cAnother account from your organization is already signed in on this computer\u201d) \u2014 Windows version\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>This issue may be caused by a sign-in authentication error within the application. Please try the following methods.<br \/>\n(For Windows) \u2014 For the Mac version, refer to the <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111601_e\/\">corresponding Mac FAQ<\/a><\/p>\n<ol>\n<li>If possible, sign out of your Microsoft 365 applications such as Office (Word, Excel, etc.) and the Teams app, then close them. If you cannot sign out, simply close the applications.<\/li>\n<li>Click the [Start] button at the bottom-left corner of your Windows screen, then click [Settings] (gear icon).<br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig1-243x300.png\" alt=\"\" width=\"243\" height=\"300\" class=\"alignnone size-medium wp-image-5164\" srcset=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig1-243x300.png 243w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig1.png 760w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/p>\n<li>Select [Accounts] \u2192 [Access work or school].<br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-300x161.png\" alt=\"\" width=\"300\" height=\"161\" class=\"alignnone size-medium wp-image-5165\" srcset=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-300x161.png 300w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-1024x549.png 1024w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-768x412.png 768w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-1536x824.png 1536w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2-500x268.png 500w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig2.png 1995w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/li>\n<li>Confirm whether the university Microsoft account used for license activation (ending in @u or @un) is listed under Access work or school.<br \/>\nIf it is not listed, proceed to Step 6.\n<\/li>\n<li>Select the account you wish to sign out from, then click [Disconnect].<br \/>\n<span style=\"color:red\">\u203bThis is not the OWA (Outlook Web App) domain join entry for @un accounts \u2014 please make sure you select the correct one.<\/span><br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-300x136.png\" alt=\"\" width=\"300\" height=\"136\" class=\"alignnone size-medium wp-image-5166\" srcset=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-300x136.png 300w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-1024x465.png 1024w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-768x349.png 768w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-1536x698.png 1536w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-2048x931.png 2048w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/ees2020111603e_fig3-500x227.png 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n<\/li>\n<li>Restart your PC.<\/li>\n<li>After restarting, launch Office (Word, Excel, etc.) or Teams, and sign in using your university Microsoft account (ending in @u or @un).<br \/>\n\u2605When [Sign in to all apps, websites, and services on this device?] screen (confirming my organization to manage my device) appears, click \u201cNo, this app only.\u201d<br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-300x246.png\" alt=\"\" width=\"300\" height=\"246\" class=\"alignnone size-medium wp-image-5195\" srcset=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-300x246.png 300w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-1024x838.png 1024w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-768x629.png 768w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en-367x300.png 367w, https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-content\/uploads\/nocheck2_en.png 1173w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n<\/li>\n<\/ol>\n<p>If the error message \u201cAnother account from your organization is already signed in on this computer\u201d still appears after performing the steps above,<br \/>\nrefer to the following Microsoft support page, which may also be helpful:<br \/>\n<a href=\"https:\/\/learn.microsoft.com\/en-us\/troubleshoot\/microsoft-365-apps\/activation\/another-account-already-signed-in\" target=\"_blank\" rel=\"noopener\">Microsoft 365 apps activation error &#8220;Another account from your organization is already signed in on this computer&#8221;<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111603_e\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>EES a In Microsoft 365 apps (Word, Teams, etc.), a sign-in error occurs (error codes such as \u201cAADSTS XXXX,\u201d \u201cCAA XXXXX,\u201d \u201c7q6ch,\u201d or \u201cAnother account from your organization is already signed in on this computer\u201d) \u2014 Windows version This issue &hellip; <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111603_e\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[37,40,36],"ufaq-tag":[],"class_list":["post-4182","ufaq","type-ufaq","status-publish","hentry","ufaq-category-ees","ufaq-category-ees-account","ufaq-category-software-license"],"jetpack_sharing_enabled":true,"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/ufaq\/4182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/comments?post=4182"}],"wp:attachment":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/media?parent=4182"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/ufaq-category?post=4182"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/ufaq-tag?post=4182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}