{"id":4183,"date":"2022-12-16T16:27:47","date_gmt":"2022-12-16T07:27:47","guid":{"rendered":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/?post_type=ufaq&#038;p=4183"},"modified":"2025-10-20T17:20:01","modified_gmt":"2025-10-20T08:20:01","slug":"ees2020111601_e","status":"publish","type":"ufaq","link":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111601_e\/","title":{"rendered":"In Microsoft 365 apps (Word, Teams, etc.), a sign-in error occurs (error code \u201cAnother account from your organization is already signed in on this computer\u201d) \u2014 Mac version"},"content":{"rendered":"<style>\/*A or + Disable*\/\r\n.ewd-ufaq-post-margin-symbol {\r\ndisplay:none;\r\n}\r\n\r\n#content .ewd-ufaq-faq-title-text h4 {\r\n  color: #38F;\r\n  text-decoration: underline;\r\n}\r\n<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/wp_e\/wp-json\/wp\/v2\/ufaq\/4183' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div id='ewd-ufaq-faq-category-ees' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open EES\">\n\t\t\tEES\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4183-K0sBmAz7A8' data-post_id='4183'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tIn Microsoft 365 apps (Word, Teams, etc.), a sign-in error occurs (error code \u201cAnother account from your organization is already signed in on this computer\u201d) \u2014 Mac version\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>This issue may be caused by an authentication error during sign-in. Please try the following methods.<br \/>\n(For Mac) \u2014 For the Windows version, refer to the <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111603_e\/\">corresponding Windows FAQ<\/a><\/p>\n<p>\u25bcMethod 1<\/p>\n<p>Microsoft provides a \u201clicense removal tool\u201d for Mac on their official website.<br \/>\nBy running this tool, you can completely remove the Microsoft account license information from your Mac and then sign in again using your university Microsoft account (ending in @u or @un).<\/p>\n<p>\u203bBefore running the tool, make sure to close all Office applications (e.g., Word, Excel, etc.).<br \/>\n\u203bSince this is a license removal tool, if you are using the Outlook desktop app for sending\/receiving emails (especially via POP), your account settings or emails may be deleted. Please back up your data as necessary and proceed at your own risk.<\/p>\n<p>For detailed instructions:<br \/>\n<a href=\"https:\/\/support.microsoft.com\/en-us\/office\/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193\" target=\"_blank\">How to remove Office license files on Mac<\/a><br \/>\nSee the section: \u201cDownload and run the license removal tool.\u201d<\/p>\n<p>\u25bcMethod 2<\/p>\n<p>If the issue is not resolved with Method 1, refer to the following Microsoft support page and check the section titled \u201cFor Mac devices, follow these steps:\u201d<br \/>\n<a href=\"https:\/\/learn.microsoft.com\/en-us\/troubleshoot\/microsoft-365-apps\/activation\/another-account-already-signed-in\" target=\"_blank\">Microsoft 365 apps activation error &#8220;Another account from your organization is already signed in on this computer&#8221;<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111601_e\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-ees-m365' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open EES - Microsoft 365\">\n\t\t\tEES - Microsoft 365\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4183-oaQ2Q5m93m' data-post_id='4183'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tIn Microsoft 365 apps (Word, Teams, etc.), a sign-in error occurs (error code \u201cAnother account from your organization is already signed in on this computer\u201d) \u2014 Mac version\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>This issue may be caused by an authentication error during sign-in. Please try the following methods.<br \/>\n(For Mac) \u2014 For the Windows version, refer to the <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111603_e\/\">corresponding Windows FAQ<\/a><\/p>\n<p>\u25bcMethod 1<\/p>\n<p>Microsoft provides a \u201clicense removal tool\u201d for Mac on their official website.<br \/>\nBy running this tool, you can completely remove the Microsoft account license information from your Mac and then sign in again using your university Microsoft account (ending in @u or @un).<\/p>\n<p>\u203bBefore running the tool, make sure to close all Office applications (e.g., Word, Excel, etc.).<br \/>\n\u203bSince this is a license removal tool, if you are using the Outlook desktop app for sending\/receiving emails (especially via POP), your account settings or emails may be deleted. Please back up your data as necessary and proceed at your own risk.<\/p>\n<p>For detailed instructions:<br \/>\n<a href=\"https:\/\/support.microsoft.com\/en-us\/office\/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193\" target=\"_blank\">How to remove Office license files on Mac<\/a><br \/>\nSee the section: \u201cDownload and run the license removal tool.\u201d<\/p>\n<p>\u25bcMethod 2<\/p>\n<p>If the issue is not resolved with Method 1, refer to the following Microsoft support page and check the section titled \u201cFor Mac devices, follow these steps:\u201d<br \/>\n<a href=\"https:\/\/learn.microsoft.com\/en-us\/troubleshoot\/microsoft-365-apps\/activation\/another-account-already-signed-in\" target=\"_blank\">Microsoft 365 apps activation error &#8220;Another account from your organization is already signed in on this computer&#8221;<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111601_e\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-software-license' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open software license\">\n\t\t\tsoftware license\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4183-jWlNATZpcv' data-post_id='4183'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tIn Microsoft 365 apps (Word, Teams, etc.), a sign-in error occurs (error code \u201cAnother account from your organization is already signed in on this computer\u201d) \u2014 Mac version\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>This issue may be caused by an authentication error during sign-in. Please try the following methods.<br \/>\n(For Mac) \u2014 For the Windows version, refer to the <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111603_e\/\">corresponding Windows FAQ<\/a><\/p>\n<p>\u25bcMethod 1<\/p>\n<p>Microsoft provides a \u201clicense removal tool\u201d for Mac on their official website.<br \/>\nBy running this tool, you can completely remove the Microsoft account license information from your Mac and then sign in again using your university Microsoft account (ending in @u or @un).<\/p>\n<p>\u203bBefore running the tool, make sure to close all Office applications (e.g., Word, Excel, etc.).<br \/>\n\u203bSince this is a license removal tool, if you are using the Outlook desktop app for sending\/receiving emails (especially via POP), your account settings or emails may be deleted. Please back up your data as necessary and proceed at your own risk.<\/p>\n<p>For detailed instructions:<br \/>\n<a href=\"https:\/\/support.microsoft.com\/en-us\/office\/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193\" target=\"_blank\">How to remove Office license files on Mac<\/a><br \/>\nSee the section: \u201cDownload and run the license removal tool.\u201d<\/p>\n<p>\u25bcMethod 2<\/p>\n<p>If the issue is not resolved with Method 1, refer to the following Microsoft support page and check the section titled \u201cFor Mac devices, follow these steps:\u201d<br \/>\n<a href=\"https:\/\/learn.microsoft.com\/en-us\/troubleshoot\/microsoft-365-apps\/activation\/another-account-already-signed-in\" target=\"_blank\">Microsoft 365 apps activation error &#8220;Another account from your organization is already signed in on this computer&#8221;<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111601_e\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>EES a In Microsoft 365 apps (Word, Teams, etc.), a sign-in error occurs (error code \u201cAnother account from your organization is already signed in on this computer\u201d) \u2014 Mac version This issue may be caused by an authentication error during &hellip; <a href=\"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/ufaq\/ees2020111601_e\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[37,41,36],"ufaq-tag":[],"class_list":["post-4183","ufaq","type-ufaq","status-publish","hentry","ufaq-category-ees","ufaq-category-ees-m365","ufaq-category-software-license"],"jetpack_sharing_enabled":true,"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/ufaq\/4183","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/comments?post=4183"}],"wp:attachment":[{"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/media?parent=4183"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/ufaq-category?post=4183"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/www.cc.tsukuba.ac.jp\/wp_e\/wp-json\/wp\/v2\/ufaq-tag?post=4183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}