(Fixed) On trouble in getting team-code within Microsoft Teams (of EES)

(2021/2/8)
We are informed by Microsoft that the failure of getting team-code within MS Teams and “Users will be unable to create Join a Team codes, or join a team using the Join by Code feature” has been fixed. We apologize for the inconvenience.

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We are reported that when trying to get team-code within Microsoft

Teams (of EES), it fails by “cannot access to the server, please try again”.

You cannot join a team by “join using code” either.

We are investigating and apologize for your inconvenience.

Request for an update of Trend Micro Antivirus software (02/04 update)

The latest version of Trend Micro Antivirus software “Trend Micro Apex One” distributed at the Academic Computing and Communications Center has been released.

The Mac version is also available as “Trend Micro Apex One (Mac)”.

Windows version and Mac version are available at the Download Station.

Please note that the previous version of the management server is scheduled to be shut down.

<Trend Micro Apex One >

 Work on Windows 10 October 2020 (ver.20H2)

<Trend Micro Security for Mac >

 Work on macOS 11.2 (Big Sur)


【Notes on reinstallation】

The manufacturer support for the old version of Virus Buster Corp. XG will be discontinued on January 31, 2022, and the server of the Academic Computing and Communications Center will be shut down around this date.

When you replace Antivirus software from Virus Buster Corp XG, be sure to uninstall the current version, restart your PC and then install the latest version.

Installation must be performed while connected to the campus LAN or VPN service.

For more information, please refer to the following announcement.

Trend Micro Antivirus Software Site License Offer


【Version check method】

Please check the client software version of Trend Micro Antivirus software (Win/Mac) at the following web site

About client software version of Trend Micro AntiVirus software (Win/Mac)(02/04 update)

Thank you for your cooperation.

About the phenomenon that multiple browsers cannot be launched.

Trend Micro Ltd. has announced the support news as follows.

“複数のブラウザが起動不可となる事象について” (Open in a new window (tab), in Japanese)

 

ACCC received this information and fixed this problem on December 3rd.

 

If your PC (installed Virus Buster) encounter this phenomenon, please apply following solution.

Reboot your PC with a connection to the campus network (including VPN connection) and leave it running for about 2-30 minutes.

 

Once the settings are loaded from the ACCC management server, edge and chrome will be launched.

 

Thank you for your cooperation.