Trend Micro Antivirus Software Site License Offer

Modified:2018-07-04

Virus Buster Corporate Edition that the University of Tsukuba has a license for is available only for members of the university.
Members who use the software on a personally-owned computer need to uninstall it promptly when leaving the university due to graduation, completion of studies or retirement.

Contents

Scope of License
Preliminary Notes before Installation
Installation

Notes

The VirusBuster (VB) has been fixed for Windows 10 Update Ver.1803(April 2018)

(May 20, 2018)
The update will be performed automatically if your VB installed is the one provided by our university and your PC is connected (directly or via VPN) to the network from the university campus.

However, please note that update to the above Ver.1803 before updating the old VB Corp. XG SP1 may cause unexpected operations to your PC. Details are here.

Made the Virusbuster install manual

Download & Install Manual (2018.3.1)

 

Scope of License

The license permits installation of the software on unlimited number of university-owned devices.
For the following Staff, Faculty, and Students, the license permits installation of the software on up to 3 personal devices (including Windows, Mac and mobile terminals) *1

  • Full-time staff and faculty of the university, the affiliated schools, and the affiliated hospital
  • Non-fulltime staff and faculty of the university *2
  • Non-fulltime staff and faculty of the affiliated schools and the affiliated hospital
  • Undergraduate and graduate students
  • Non-fulltime undergraduate and graduate students
  • Emeritus professors

*1 Installers for mobile terminals are being prepared.
*2 Those who are not directly employed by the university are not included.

Object Devices

Windows, Mac, Mobile Devices
Windows, Mac and mobile phones (Android/iOS) that meet the system requirements.
For the details, refer to the following websites.

About Surface, we received a report that in some cases, they met some trouble.
Please make sure your Surface's CPU and OS version before installation.


Microsoft Surface Pro (2017) BSOD PDC_WATCHDOG_TIMEOUT pdc.sys with Trend Micro Anti Virus


 

Linux
Linux that meets the system requirements.For the details,
refer to Chapter 1-2: System Requirements in the following guide


Preliminary Notes before Installation

Please be aware of the following notes when using Virus Buster (Windows/mac) or ServerProtect for Linux.

Windows/Mac

  1. The following ports are used for communications between the software and the management server which is placed in Academic Computing & Communications Center:
    443 8080 5274 35742 (for Windows) 443 8080 5274 61617 (for Mac)
    If the subnetwork under which you connect your PC to the campus network has its own firewall, the firewall needs setting up to allow communications through the ports.
  2. The activation code for the software is renewed every April. When the license is renewed, a new activation code is issued. Clients need to change the old activation code to the new one within 30 days. To make this change, you have only to connect your PC to the campus network. If you use the software off campus for a long time, connect your PC directly (or via VPN) to the campus network in April. Unless the new activation code is applied within 30 days, the software will be unable to receive the latest updates.

Linux

  1. When you perform a fresh installation or the license has been renewed, you need to set up the activation code. Access ServerProtect for Linux Activation Code Web and finish setting up.
  2. The license is renewed every April. Obtain a new activation code within April and apply the activation code manually. For the instructions, on how to obtain the activation code, refer to Installation for Linux.


Installation

Windows/Mac

If Symantec Endpoint Protection (SEP) is installed

  1. Download a SEP uninstaller (called CleanWipe or Symantec Uninstaller) from ソフトウェア配布所 depending on your type of device.
  2. Download a Virus Buster (VB) installer depending on your type of device. DO NOT INSTALL NOW.
  3. Run the SEP uninstaller.
    Reference link : Uninstalling Symantec Endpoint Protection with the CleanWipe utility
    Check “Reboot automatically” in Screen 6.
  4. Run the VB installer. When the message saying 「WindowsによってPCが保護されました」 appears, click on 「詳細情報」. After clicking on「実行」, disconnect your PC from the network.
  5. When installation is completed, connect your PC to the network.

If a different antivirus software program is installed

Follow the same instructions as above, except for 1 and 4. For the instructions on how to uninstall your previous antivirus, look up yourself. Note that it is unnecessary to uninstall Windows Defender.


Linux

Refer to the system requirements.
Installers are available to download from ServerProtect for Linux (Trend Micro Website)

For the settings, refer to ServerProtect Support Page.
To obtain the activation code, access here with your UTID-13. (accessible only from on-campus)

Installers for mobile terminals are being prepared.

 

If you have a question

choose “Software License” for the category in the following contact form and submit it:
Contact Form

The latest information on software that is provided by ACCC can be found in the e-mail newsletter.
To subscribe it, access htttp://www.u.tsukuba.ac.jp/icho-news/