On the closure of the “Download Station” (DS)

As previously announced, the Download Station (hereinafter referred to as “DS”) will cease operations on March 31.

Software currently distributed via DS, except those for which termination has been announced, will be provided on the portal site(https://portal.cc.tsukuba.ac.jp) run by ACCC.
Please log in with your UTID and download from the “Software License” menu.
Note that all software currently provided outside of DS will not be affected by this change.

Attention! The support period for Office 2019 will end in October of R7 (2025). If you are using it, please switch to the M365 version or upgrade to Office 2024 as soon as possible.

Regarding the Enhancement of Microsoft Account Security

In recent years, Microsoft has been strengthening the security settings of Microsoft accounts as part of its policy.

Due to these security enhancements, users may be required to undergo multi-factor authentication (MFA) when signing in to Microsoft 365 (including email, Teams, Office, etc.), regardless of their individual settings.

Therefore, when signing in to Microsoft 365 with your university Microsoft account (@u or @un), if you encounter situations such as:
 Being prompted for multi-factor authentication, or
 Being asked to set up the Authenticator app,
please refer to the following university web pages for assistance.
※ Your UTID and password are required to access it.

▼ When prompted for multi-factor authentication (e.g., when the currently registered phone number is unavailable):
https://portal.cc.tsukuba.ac.jp/member/microsoft365-reset-mfa/

▼ When asked to set up the Authenticator app (for enhanced security, we recommend setting up the Authenticator app or SMS-based phone number authentication):
https://portal.cc.tsukuba.ac.jp/wp-content/uploads/MS365OnlineClassPrepare.pdf(from page 23 onward).
(Although this document is primarily for students, faculty and staff can adapt the instructions as needed.

Regarding Storage Capacity Limits for Microsoft 365

Due to changes in Microsoft’s tenant storage capacity specifications, the storage utilization within our university has become constrained. As of November 2024 approximately 80% of the allocated storage has already been used.
Considering this situation, we will review and revise the storage limits for individual accounts and SharePoint sites in Microsoft-related services. The details decided so far are as follows:

  • Implementation Period : From May 2025 (Reiwa 7)
  • Target Users : Microsoft account holders under the university’s @u/@un domain
  • Affected Services and New Storage Limits Post-Implementation :
    • OneDrive : Faculty/Staff: 100 GB per user, Students: 50 GB per user
    • SharePoint : 100 GB per site*

※Note: A SharePoint site is automatically created for each Teams group. Please check the storage capacity of your Teams-associated SharePoint sites.

Important Notes
  • From May 2025 onwards, any OneDrive or SharePoint exceeding its storage limit will be set to “read-only”.
  • We recommend taking early action during FY2024 to delete unnecessary data.
    After the limits are enforced, any OneDrive or SharePoint exceeding its prescribed limit will become “read-only,” preventing new uploads or file updates. Please back up your essential data and delete unnecessary files in advance.
    (Note: Moving files to the Recycle Bin alone does not delete them. Please ensure complete deletion from the second-stage Recycle Bin.)
Important Notes (Added May 9, 2025)
  • Microsoft does not accept contracts from Individual faculty members.
  • Paid additional storage costs around ¥500,000 per year for 10TB. Even though, the purchased additional storage cannot be limited to the purchaser but shared by all users.

How to Check Storage Usage for OneDrive and SharePoint
Instructions for bulk downloading or deleting data from OneDrive

Notification for outside network connection interruption by SINET maintenance.

SINET notified for maintenance schedule for network connection for Tsukuba university and Tokyo campus as follows.

① Date and time: 2024/11/02 (Sat) 00:00 – 02:00
※There will be a communication outage of up to about 1 hour during the above time.

② Date and time: 2024/12/21 (Sat) 03:00 – 06:00
※There will be two communication outages of up to about 15 minutes during the above time.

https://www.sinet.ad.jp/announce/maintenance_ongoing (external site)

SINET is used for connections outside the university and to the Tokyo campus.

Errors in using Adobe CC (10/18)

Since around 10:00am on 10/18/2024, some faculty and staff users were experiencing errors in using Adobe CC.
It has been restored as of 2024/10/21.
If there is still a problem after logging out and logging in again, please contact us from the user himself/herself.

(provisionally supported) Regarding email accounts for March 2024 graduates (update 2024/4/12)

(Updated 4/12/2024, 16:30)
Due to a system malfunction, the email accounts of those graduating at the end of the 2023 academic year were locked. We were worked on a temporary solution. Accounts will be made available in due course.

As this is a temporary solution, only email will be available from 2024/04/20 onwards.

We apologise for any inconvenience caused.


Due to a system malfunction, the email accounts of those graduating at the end of the 2023 academic year were locked. We are currently working on a temporary solution.
Sorry, please wait until it is available.
As this is a temporary solution, only email will be available from 2024/04/20 onwards.

End of provision due to the end of MS support for Office 2019 for Mac

Microsoft support for Office 2019 for Mac ended on October 10, 2023.

Therefore, we will also end the provision of the download station (software distribution management system) at our university.
Office 2019 for Mac will continue to work for a while, but please upgrade to the new version of Office from a security perspective.

For the upgrade

If you have a @u or @un email account, then using the comprehensive agreement between our university and Microsoft, you can install Microsoft 365 Office app, launch and sign in to use it.

For more details on Microsoft 365 Office (personal use of Microsoft products), please refer to Microsoft Products (for private use)/

If you use Microsoft 365 Office (which has been installed by the PC administrator user) on a PC shared by multiple users having @u or @un, please create a PC account (profile) for each user. Every user can sign in then use it after login the PC with his/her own PC account.
* Using Microsoft 365 Office from a common PC account (same ID/password) suffers from the risk that one’s OneDrive, etc., are open to access by multiple persons.

For cases such that non-member users (do not have @u or @un) to use Office on a shared PC, please contact us.

Contact for this matter

Please find and follow “Contact” at the bottom of https://www.cc.tsukuba.ac.jp/wp_e/service/software-license/ees/

Migrating from Microsoft Teams (old) to the new Microsoft Teams

Microsoft has announced significant changes to Microsoft Teams (hereinafter referred to as “Teams”).
This implies that users will need to switch to the new Teams app.
The existing app (hereinafter referred to as the “old app”) is scheduled to be unavailable after March 2024.

[Summary]

  • Microsoft is making changes to Teams.
  • The old app will no longer be available after March 2024.
  • Users will be able to switch between the old and new apps starting in January 2024.
  • The new app is already available (However, the Web browser version is not yet available).
  • Please research the features of the new app individually if necessary.

Our university plans to allow users to choose and implement the transition from the old app to the new Teams in response to these changes (scheduled for January 2024).

Those currently using the old app will be able to introduce the new Teams through its features.

※ Please note that the old app distribution has already ended, so this announcement does not apply to those who have already adopted the new app.

For reference information on the new Teams, please visit the following site: https://www.microsoft.com/en-us/microsoft-teams/group-chat-software/

[Note]
The Academic Computing & Communications Center does not provide support for using the app.
However, we do address account-related issues. Please research the specific usage of the app on your own.