【IMPORTANT】Upgrade to a new version of Trend Micro Antivirus Software【republish】

The new version of Trend Micro Antivirus Software (Trend Micro Apex One) has been in service from January 18, 2021.

Please upgrade to the latest version by June 30, 2021.

ACCC will not support earlier versions (Virus Buster and Security for Mac) after July 1, 2021, even if vulnerability issues are found.

If you continue to use the earlier version, it will make a security problem.

When you replace Antivirus Software from Virus Buster (Security for Mac), be sure to uninstall the current version, restart your PC, and then install the Trend Micro Apex One.

Please note that Trend Micro Antivirus Software does not support MacOS on M1 chip as of May 12, 2021.

【Note】Trend Micro Antivirus Software Site License Offer

Maintenance postponement of the On-Campus Wi-Fi System

The update work has been postponed, and there will be no shutdown of Campus Wi-Fi  on July 4.
We will announce the postponed schedule on this web page as soon as it is decided.
(update 2021/5/28)


The campus Wi-Fi control unit will be updated during the following period.
Please note that the On-Campus Wi-Fi System will be suspended during the update works.

Date:Sunday, July 4, 2021, 9:00 –17:00.

Impact:Shutdown of the On-Campus Wi-Fi System
The following two changes may occur as a result of the update.
・Authentication method for connecting to Wi-Fi
・Passphrase to connect to SSID “utwlan-w”

Detailed information on these two points will be posted in the notice at https://www.cc.tsukuba.ac.jp/ <https://www.cc.tsukuba.ac.jp/>.

Please use “Contact” for inquiries regarding this matter at the following site.
https://www.cc.tsukuba.ac.jp/wp_e/contact/

Select “Network systems (including Access Points)” at Category.
We apologize for the inconvenience.

Request for renewal of the license of Trend Micro Antivirus Software

The contract for Trend Micro Antivirus Software contracted at the Academic Computing and Communications Center has been renewed.

You need to renew your license on the installed PC or mobile device (smartphone, etc.).

Eligible product:

 Trend Micro Apex One (TMAO)

 Trend Micro Virus Buster (TMVB)

 Trend Micro Security for Mac (TMSM)

 Trend Micro Mobile Security (TMMS)

License renewal method:

For PC: Windows and Mac (TMAO TMVB TMSM Installation PC)

Reboot your PC while connected to the campus network (VPN connection is also acceptable) and execute the update manually.

For Android and iOS device: (TMMS Installation device)

Refer to the QR code for license settings from the following website.

Use UT-ID 13 digits and password.

    For Android

    For iOS

Display the QR code on another device, such as a PC, and scan it with the Mobile Security application.

Note:

Trend Micro Antivirus Software that the University of Tsukuba has a license for is available only for members of the university.

Members who use the software on a personally-owned computer need to uninstall it promptly when leaving the university due to graduation, completion of studies, or retirement.

(Fixed) On the case meeting recording data stored to “OneDrive for Business” within (EES) Microsoft Teams

As of Feb. 17, the scheduled maintenance is finished. Other details in the following are unchanged.


(2021/2/15)
The entitled event informed is known to happen, to target users who self-signed up before Mar. 2017, and recorded meeting within (EES) Microsoft Teams during Jan. 26~Feb. 18(Wed.).

The system is arranged to fix the failure on Feb. 17(Tue.), am9:00~am12:00.
Amid the operation, MS office 365 and MS Teams serve as usual.

For the above mentioned target users, you can find where the recording data is store, refering to How to find where your MS Teams meeting recording data is stored?.
the data stored in OneDrive for Business or Share Point may be accessed by other users.


(2021/1/29)
When recording meeting within Microsoft Teams, the video may be stored to OneDrive for Bussiness,instead of Stream as usual. The reason is under investigating but you can restrict the access of your video by the following way:

  1.  Right-click the video uploaded to Teams
  2.  Select “open Share Point”
  3. Download the video on Share Point to your local PC
  4. Delete the video on Share Point (so it will not be accessed by other users)
  5. Upload the video to Stream, and assign the access permission to the users/groups you like.

(Fixed) On trouble in getting team-code within Microsoft Teams (of EES)

(2021/2/8)
We are informed by Microsoft that the failure of getting team-code within MS Teams and “Users will be unable to create Join a Team codes, or join a team using the Join by Code feature” has been fixed. We apologize for the inconvenience.

—————-
We are reported that when trying to get team-code within Microsoft

Teams (of EES), it fails by “cannot access to the server, please try again”.

You cannot join a team by “join using code” either.

We are investigating and apologize for your inconvenience.

Request for an update of Trend Micro Antivirus software (02/04 update)

The latest version of Trend Micro Antivirus software “Trend Micro Apex One” distributed at the Academic Computing and Communications Center has been released.

The Mac version is also available as “Trend Micro Apex One (Mac)”.

Windows version and Mac version are available at the Download Station.

Please note that the previous version of the management server is scheduled to be shut down.

<Trend Micro Apex One >

 Work on Windows 10 October 2020 (ver.20H2)

<Trend Micro Security for Mac >

 Work on macOS 11.2 (Big Sur)


【Notes on reinstallation】

The manufacturer support for the old version of Virus Buster Corp. XG will be discontinued on January 31, 2022, and the server of the Academic Computing and Communications Center will be shut down around this date.

When you replace Antivirus software from Virus Buster Corp XG, be sure to uninstall the current version, restart your PC and then install the latest version.

Installation must be performed while connected to the campus LAN or VPN service.

For more information, please refer to the following announcement.

Trend Micro Antivirus Software Site License Offer


【Version check method】

Please check the client software version of Trend Micro Antivirus software (Win/Mac) at the following web site

About client software version of Trend Micro AntiVirus software (Win/Mac)(02/04 update)

Thank you for your cooperation.

About the phenomenon that multiple browsers cannot be launched.

Trend Micro Ltd. has announced the support news as follows.

“複数のブラウザが起動不可となる事象について” (Open in a new window (tab), in Japanese)

 

ACCC received this information and fixed this problem on December 3rd.

 

If your PC (installed Virus Buster) encounter this phenomenon, please apply following solution.

Reboot your PC with a connection to the campus network (including VPN connection) and leave it running for about 2-30 minutes.

 

Once the settings are loaded from the ACCC management server, edge and chrome will be launched.

 

Thank you for your cooperation.