When launching or signing in with the desktop app version of Teams, Word, Excel, etc. of EES benefits, “Sorry, there was a problem during signing in. AADTSTS7000112: Application…” is displayed. In that case, please try the following methods.
[Method]
- Are you signed in with “@u” or “@un” (signed up) (instead of “@s”)?
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Check the account information section of your PC for any other Microsoft accounts signed in (on Windows).
[procedure]
Close all currently open Microsoft-related apps.
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Click Windows icon (bottom left of screen)
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Settings (the gear icon)
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Accounts
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“Access work or school”
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If there are accounts other than “@u” or “@un”, right-click them and ”Disconnect” once.
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Restart your PC
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Sign in with an “@u” or “@un” account again
Posted in: EES, software lisence