Firefly can be used with Adobe CC (Complete Plan (Educational Institutions)) contracted by our university.
However, the Video Model function cannot be used.
How can I use Microsoft Copilot? What should I do if I want to use Copilot in Excel or Word?
Please refer to the following page for information about Microsoft Copilot:
Microsoft Copilot
What should I do if I no longer want to receive emails from Viva Engage?
If you want to stop receiving emails (digest emails) from Viva Engage, please note that there is currently no way to disable them organization-wide from the admin side. However, individual users can disable them by following the steps provided on the Microsoft support page below.
Manage your Viva Engage notifications
For more information about what digest emails are, please refer to the FAQ titled “What is the email from Viva Engage titled “discover trending activity in your organization”?”
(The above information is current as of May 2025)
What is the email from Viva Engage titled “discover trending activity in your organization”?
The email titled “discover trending activity in your organization” sent from Viva Engage is a type of digest email automatically generated by Microsoft’s system. It is part of Viva Engage, an application included in the Microsoft 365 suite. When a user posts within a community in Viva Engage, the system may send out these digest emails to other users.
(Digest emails are typically sent weekly, and the content is determined by an algorithm that selects conversations deemed relevant to the recipient.)
If you wish to stop receiving these digest emails, please refer to the FAQ titled “What should I do if I no longer want to receive emails from Viva Engage?”
Also, please be aware that posting in Viva Engage may result in digest emails being sent to other users within our institution. Therefore, avoid making unnecessary posts.
(The above information is current as of May 2025)
I did not receive a code when signing in to Microsoft 365
If you did not receive a code when signing in to Microsoft 365, or if you did not receive a code due to a change of device, please click here.
*Unified Authentication System is required to view the site.
If you receive an inquiry from a student that they are unable to view class videos on Stream.
If a student is using multiple Microsoft accounts on the same browser, an error message such as “The video cannot be found” may appear.
If you receive an inquiry from a student stating that they cannot view Stream class videos, please respond by checking the access permission settings and try using a different browser or an InPrivate/Secret window.
An error occurs when trying to share a file by OneDrive in an office application (Word, Excel, PowerPoint, etc.) on the Zengaku Computer System.
Please sign out from the currently signed-in account in the running Office application (Word, Excel, PowerPoint, etc.) and sign in again. You can do this by selecting your name on display in the upper right of the window (by Switching account).
* This must be done every time when the Zengaku Computer System is turned on. Even if you have signed in or signed out before, you need to do it every time you start the system.
Please refer to the following page about OneDrive for Business by EES benefits of our university.
OneDrive for Business
Please explain how to use each Office software program. (Setting up Outlook and please provide functional guidance for Word, Excel, PowerPoint, etc.)
Unfortunately, at this information desk we do not provide support regarding how to use the product. Please search necessary information by yourself or from the Microsoft community.
Is it possible to change the device to be used?
Yes. It is possible to confirm/change the device to be used on the management screen of your own Office 365 portal site. For devices you no longer use, if you perform “deactivation” and uninstall the program, it will be excluded from the device number count.
Can I use Office applications installed from App Store on MacOS devices?
You can use it.
However, as a premise, it is necessary to use an account signed up with EES privilege.
Please refer to I cannot sign up for sign up.
Also, to install Office from the App Store, each application (Eg Excel, Word, PowerPoint) needs to be installed separately.
You can use it by installing each application and signing in.