If you receive an inquiry from a student that they are unable to view class videos on Stream.

EES

If a student is using multiple Microsoft accounts on the same browser, an error message such as “The video cannot be found” may appear.
If you receive an inquiry from a student stating that they cannot view Stream class videos, please respond by checking the access permission settings and try using a different browser or an InPrivate/Secret window.

EES - Microsoft 365

If a student is using multiple Microsoft accounts on the same browser, an error message such as “The video cannot be found” may appear.
If you receive an inquiry from a student stating that they cannot view Stream class videos, please respond by checking the access permission settings and try using a different browser or an InPrivate/Secret window.

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