Information signed in with other previous accounts such as @s.tsukuba.ac.jp account may be saved in the browser cache and cookies. Because of this, even if you intended to be signed in at @u.tsukuba.ac.jp, you may be signed in at @s.tsukuba.ac.jp.
Please delete your browser cache and cookies, or check if you can use self-signup with other browsers such as “Microsoft Edge”, “Google Chrome”, “Firefox”, or use different devices.
I forgot my password.
Go to https://login.microsoftonline.com/, select “Select Account” > “Forgot Password” on the “Enter Password” screen, and follow the instructions to reset your password.
I entered the Unified Authentication System password but cannot log in.
Logging into the Office 365 Portal requires a new password, which is defined by the user upon signing up for EES advantages instead of the unified verification password.
How is this service related to my personally registered Microsoft ID?
Apparently, you can receive some charge-free services from Microsoft by creating a Microsoft ID using your personal email address. That is not related to this service of ours. We do not recommend using your @s, @u or @un email address to create your Microsoft ID. That could cause a problem when you receive services from the University of Tsukuba.
I cannot sign up.
You need to sign up (register) using your “@u.tsukuba.ac.jp” or “@un.tsukuba.ac.jp” email address, which is provided by the University of Tsukuba. If your email address is not accepted, make sure that you have made no typos. Please note that email address ending with “@s.tsukuba.ac.jp” cannot be accepted.
We request students enroll in 2017 or later to read the following website carefully:
Microsoft Office (for private use)
I have Office installed on my home PC. What should I do?
There is no problem to continue using the Office already installed. In order to install Office provided by the University of Tsukuba, you need to uninstall the existing Office. These tasks must be done at your own risk, and the University of Tsukuba does not support it.
If you use Office provided by Tsukuba University, you can always use the latest version. In this sense, decide for yourself whether to use the Office already possessed or the Office provided by the University of Tsukuba.
If the Office you already have is no longer supported, please use the Office provided by the University of Tsukuba.
Want to view my own sign-in history
Do it by
- Sign-in yourself in https://myaccount.microsoft.com/
- Click the “My sign-ins” in the left-edge menu
- Your recent active sign-in history is displayed
For detail, also refers to Microsoft’s newest document. (eg. search keywords “Microsoft365 recent activity” and read the Microsoft Support in that page.)
If you also want to change your password, please read this QA, ignoring the URL told in that document.
Want to change my sign-in password.
Do it by
- Sign-in yourself in https://myaccount.microsoft.com/
- Click the “Password” in the left-edge menu .
(If you have set to received confirmation code in SMS or e-mail, do as instructed) - Change your password as instructed.
I want to revert to the previous version after applying the Windows 10 feature update
Application of the Windows 10 feature update program may cause problems such as not functioning of the application such as VirusBuster.
If you want to revert to the previous version after applying the feature update program, refer to the following.
Recovery options in Windows 10 -“Go back to your previous version of Windows”-[External site]
Please note that if the alert “Your PC has been upgraded more than 10 days ago and this option is not available” is displayed, or if the button “Revert to the previous version of Windows 10” is not displayed, You can not revert to the previous version.
Please do it at own risk. Academic Computing & Communications Center can not provide individual support.
How do I use my @un email address?
The @un email address is managed and operated by the Division of Information Infrastructure Management, Department of Academic Information.
Please contact sk.johositu[at mark]un.tsukuba.ac.jp for inquiries.