If you did not receive a code when signing in to Microsoft 365, or if you did not receive a code due to a change of device, please click here.
*Unified Authentication System is required to view the site.
EES - Account and Authentication
I signed in with an email address ending with @ u.tsukuba.ac.jp, but I can not use Office. What should I do?
Information signed in with other previous accounts such as @s.tsukuba.ac.jp account may be saved in the browser cache and cookies. Because of this, even if you intended to be signed in at @u.tsukuba.ac.jp, you may be signed in at @s.tsukuba.ac.jp.
Please delete your browser cache and cookies, or check if it’s available in other browsers such as “Microsoft Edge”, “Google Chrome”, “Firefox”, or use different device.
I forgot my password.
Go to https://login.microsoftonline.com/, select “Select Account” > “Forgot Password” on the “Enter Password” screen, and follow the instructions to reset your password.
I entered the Unified Authentication System password but cannot log in.
Logging into the Office 365 Portal requires a new password, which is defined by the user upon signing up for EES advantages instead of the unified verification password.
How is this service related to my personally registered Microsoft ID?
Apparently, you can receive some charge-free services from Microsoft by creating a Microsoft ID using your personal email address. That is not related to this service of ours. We do not recommend using your @s, @u or @un email address to create your Microsoft ID. That could cause a problem when you receive services from the University of Tsukuba.
Want to view my own sign-in history
Do it by
- Sign-in yourself in https://myaccount.microsoft.com/
- Click the “My sign-ins” in the left-edge menu
- Your recent active sign-in history is displayed
For detail, also refers to Microsoft’s newest document. (eg. search keywords “Microsoft365 recent activity” and read the Microsoft Support in that page.)
If you also want to change your password, please read this QA, ignoring the URL told in that document.
Want to change my sign-in password.
Do it by
- Sign-in yourself in https://myaccount.microsoft.com/
- Click the “Password” in the left-edge menu .
(If you have set to received confirmation code in SMS or e-mail, do as instructed) - Change your password as instructed.
Can part-time faculty obtain an @u email address?
Part-time lecturers, professors, associate professors, special professors, visiting professors, and adjunct researchers who wish to receive the @u.tsukuba.ac.jp email address should submit an application form below and attach a copy of an ID card issued by the university.
■ACCC System Account Application Form -PDF-
You need your @u .tsukuba.ac.jp email address in order to self-register the EES benefits to use MS Teams, etc.
If you want to join Teams or Streams for the university, you need to sign in with your @u. tsukuba.ac.jp email address that you have signed up for ESS.
“Sorry, another account from your organization is already signed in on this computer” is displayed.
If you are using the desktop app version of Office (Word, Excel, PowerPoint, etc.) obtained from EES benefits and you receive the message “Sorry, another account from your organization is already signed in on this computer.”, this is probably because you are already signed in to another Microsoft account on the PC.
Please try the following steps.
- Check if you are logged out of other Microsoft accounts in Word, PowerPoint, etc.
[procedure]
Launch any of the Word, Excel and PowerPoint apps.
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Sign out from all the apps from My Account (where your name is displayed) at the top of the screen.
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Restart the app.
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Sign in with the signed up EES benefit account (“@u” or “@un” e-mail address) when the sign-in screen appears again on startup. - Check the account information section of your PC for any other Microsoft accounts signed in (on Windows).
[procedure]
Close all currently open Microsoft-related apps.
↓
Click Windows icon (bottom left of screen)
↓
Settings (the gear icon)
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Accounts
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“Access work or school”
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If there are accounts other than “@u” or “@un”, right-click them and ”Disconnect” once.
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Restart your PC
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Sign in with an “@u” or “@un” account again
Want to change my personal name used when my ID was signed-up to EES
Only superuser can do this. So please require it from here.
■Please fill in the following in the inquiry title column
- Request to change the registration name by EES privileges
■Please fill in the following in the inquiry content column
- Name before change (current)
- Name after change (separate first and last name)
※Both Romaji and Japanese characters (katakana, hiragana, kanji) are available.
The name in Romaji should be connected with a half-width space between the first name and last name.
For Japanese characters, do not put a space in the order of first name and last name. - Email account at the university (@u or @un)
Please note that it may take some time.