Information signed in with other previous accounts such as @s.tsukuba.ac.jp account may be saved in the browser cache and cookies. Because of this, even if you intended to be signed in at @u.tsukuba.ac.jp, you may be signed in at @s.tsukuba.ac.jp.
Please delete your browser cache and cookies, or check if you can use self-signup with other browsers such as “Microsoft Edge”, “Google Chrome”, “Firefox”, or use different devices.
EES - Account and Authentication
I forgot my password.
Go to https://login.microsoftonline.com/, select “Select Account” > “Forgot Password” on the “Enter Password” screen, and follow the instructions to reset your password.
I entered the Unified Authentication System password but cannot log in.
Logging into the Office 365 Portal requires a new password, which is defined by the user upon signing up for EES advantages instead of the unified verification password.
How is this service related to my personally registered Microsoft ID?
Apparently, you can receive some charge-free services from Microsoft by creating a Microsoft ID using your personal email address. That is not related to this service of ours. We do not recommend using your @s, @u or @un email address to create your Microsoft ID. That could cause a problem when you receive services from the University of Tsukuba.
I cannot sign up.
You need to sign up (register) using your “@u.tsukuba.ac.jp” or “@un.tsukuba.ac.jp” email address, which is provided by the University of Tsukuba. If your email address is not accepted, make sure that you have made no typos. Please note that email address ending with “@s.tsukuba.ac.jp” cannot be accepted.
We request students enroll in 2017 or later to read the following website carefully:
Microsoft Office (for private use)
Want to view my own sign-in history
Do it by
- Sign-in yourself in https://myaccount.microsoft.com/
- Click the “My sign-ins” in the left-edge menu
- Your recent active sign-in history is displayed
For detail, also refers to Microsoft’s newest document. (eg. search keywords “Microsoft365 recent activity” and read the Microsoft Support in that page.)
If you also want to change your password, please read this QA, ignoring the URL told in that document.
Want to change my sign-in password.
Do it by
- Sign-in yourself in https://myaccount.microsoft.com/
- Click the “Password” in the left-edge menu .
(If you have set to received confirmation code in SMS or e-mail, do as instructed) - Change your password as instructed.
I didn’t receive a confirmation code for EES benefits
Please check the following:
- If you set up mail forwarding, check the destination mailbox and the forwarding settings are correct.
- Check your spam folder.
- If you are using Outlook, check the “Other” tab next to the “Focused” tab.
If you do not receive the code after checking these factors, there may have been a problem in Microsoft system when you signed up. Please sign up again the next day.
Please note that if you repeatedly click the resend confirmation code button, the system may lock for 24 hours. If so, please leave it for more than a day and try to sign up again.
Can part-time faculty obtain an @u email address?
Part-time lecturers, professors, associate professors, special professors, visiting professors, and adjunct researchers who wish to receive the @u.tsukuba.ac.jp email address should submit an application form below and attach a copy of an ID card issued by the university.
■ACCC System Account Application Form -PDF-
You need your @u .tsukuba.ac.jp email address in order to self-register the EES benefits to use MS Teams, etc.
If you want to join Teams or Streams for the university, you need to sign in with your @u. tsukuba.ac.jp email address that you have signed up for ESS.
“Sorry, another account from your organization is already signed in on this computer” is displayed.
If you are using the desktop app version of Office (Word, Excel, PowerPoint, etc.) obtained from EES benefits and you receive the message “Sorry, another account from your organization is already signed in on this computer.”, this is probably because you are already signed in to another Microsoft account on the PC.
Please try the following steps.
- Check if you are logged out of other Microsoft accounts in Word, PowerPoint, etc.
[procedure]
Launch any of the Word, Excel and PowerPoint apps.
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Sign out from all the apps from My Account (where your name is displayed) at the top of the screen.
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Restart the app.
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Sign in with the signed up EES benefit account (“@u” or “@un” e-mail address) when the sign-in screen appears again on startup. - Check the account information section of your PC for any other Microsoft accounts signed in (on Windows).
[procedure]
Close all currently open Microsoft-related apps.
↓
Click Windows icon (bottom left of screen)
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Settings (the gear icon)
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Accounts
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“Access work or school”
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If there are accounts other than “@u” or “@un”, right-click them and ”Disconnect” once.
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Restart your PC
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Sign in with an “@u” or “@un” account again