I can’t watch Stream videos.


Trying to watch a Stream video

  • “Sign in to view this content”
  • “Authenticated user does not have permission to access this resource”
  • “This is not available – it seems that you are not authorized to watch this video”
  • “Video not found”

If you receive an error message such as, or if the cursor keeps turning and the video is not displayed, refer to
Online Class Guide: 授業のビデオが見られない場合の対応(in Japanese).

If you don’t have access to Stream, as well as Teams or other Office tools, see below.
Frequently Asked Questions: I tried to use MS Teams, Office app, OneDrive for Business, etc. of EES benefits, but an error occurred.

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