Trend Micro Apex One (TMAO) is a corporate product and is not immediately compatible with windows or macOS updates.

If you update Windows or macOS to the latest version before TMAO supports it, your PC may not work properly.

When TMAO distributed by the ACCC becomes compatible with the latest versions of Windows or macOS, we will inform you on the ACCC Web site and at the Download Station.

Be sure to confirm the notification before updating the PC on which TMAO is installed.

For Windows 10/11, there is a page to confirm the compatibility status on the Trend Micro Web site.

Please use this page as a guideline for the next period of correspondence.

　『Support plan for Windows 10/11』

　　https://www.trendmicro.com/ja_jp/business/os-support.html

Thank you in advance for your cooperation.

We will investigate the cause of the communication interruption failure of the backbone network equipment that had been occurring until last month.

We do not expect any communication breakdowns during the investigation, however, we let you know just in case.

Date and time： Monday, November 14, 2022 11:30- 12:00
Work contents： Investigate the cause of backbone network failure
Impact： No communication interruption is expected.

This problem has been fixed. We apologize for the inconvenience. (22/10/25)

Currently, some users are unable to log in to Download Station.
We apologize for the inconvenience, however, we are now working on this issue, so please wait for a while.

We will update the notice as soon as the system is restored.
If you are in a hurry, the following methods are also available.

• Microsoft products (Office)
  You can use the Office application of Microsoft 365.
• Anti-Virus Software (Trend Micro Apex One)
  Have your colleague download the installer from Download Station and install it.
  In case of difficulty, please contact us individually through the Center’s CONTACT form.
  ※Please select “Software licenses (SPSS, LabView, ArcGIS, Gaussian, Anti-Virus)” for the inquiry Category.

We are currently experiencing frequent communication breakdowns in our backbone network.

By taking temporary measures, we are operating to reduce the frequency of communication interruptions.

To determine the cause of the failure, inspection work will be conducted on Sunday, October 30, with a 30-minute communication outage.

Communication will be suspended for a long period, we ask for your cooperation to ensure the stable operation of the backbone network.

Date and Time： Sunday, October 30, 2022 Currently scheduled from around 11:25
Work contents： Investigate the cause of backbone network failure
Impact： A communication breakdown of about 30 minutes occurred in all networks of the University of Tsukuba (including the Tokyo campus and remote areas).

To new students enrolled in September or October 2022

The initial password for the Unified Authentication System notified to you by card or other means will expire if you do not change it within the specified period.

If you have not changed it yet, please do so immediately from the Unified Authentication System page.

(We have also announced this to the relevant persons by e-mail.)

The National Institute of Informatics has informed the maintenance of SINET, which the University of Tsukuba uses for external connections and network connections to the Bunkyo campus.

Date and time： Monday, October 10, 2022, 1:00 〜 3:00 AM
Impact： There will be breakdowns in network connections of several minutes throughout the University of Tsukuba and Bunkyo campus (including the attached school)

Date and time： Sunday, October 23, 2022, 1:00 〜 4:00 AM
Impact： There will be breakdowns in network connections of several minutes at the Bunkyo campus (including the attached school)
The only communication from the Bunkyo campus to the outside is interrupted.
There is no effect except for the Bunkyo campus.

The trouble with the Web and e-mail service at the ACCC has been fixed at 10:00 on August 25.
We have now resumed normal service.
We apologize for the inconvenience for a long time.
Please let us know if you have any concerns about this issue.

(2022/7/27)
This problem has been fixed. We apologize for the inconvenience.

Some ArcGIS features and products are currently unavailable. The cause is under investigation.
For more information, click here. (in Japanese)

On 7/11, an automated email from Adobe was sent to some users with the following subject line.

Complete Plan (Educational Institutions) available.”

This was due to an administrative operational error.
We understand that some of you may have felt uneasy.
We apologize for any inconvenience caused.

The range of available services for each type of constituent is as described on the University’s page on Adobe CC.

About Comprehensive Contract of Adobe Creative Cloud (Adobe CC)

The initial password for the Unified Authentication System notified to you by card or other means will expire if you do not change it within the specified period.

If your initial password for the Unified Authentication System has expired (i.e., you can no longer log in), you will need to have your password reissued (reset). You can have your password reissued at the nearest university library with your student ID card. Please refer to the following

FAQ “I lost my Unified Authentication System password or my password is no longer valid”