When you try to use Outlook 2019, which is included in Office 2019 with @un.tsukuba.ac.jp mail account, you may be asked for your password for multiple times.
Please refer to the following and take corrective action.
Outlook 2019、Outlook365でパスワード入力を何度も求められる(教職員専用サイト)(in japanese)
Alternatively, use Outlook 2016, which is included in Office 2016. (You may be able to avoid this by repeating the password input 10 times or more.)
software license
Is there RDS (Remote Desktop Services) here?
Our university has an RDS license.
You can set up a Windows Server on campus and take advantage of it if you need an RDS license (when you need remote desktop access).
This license expires in March 2028.
Precautions:
This license is for the faculty and staff of this university. A separate license is required for access by students and people outside the university.
Remarks:
This license can be applied to the access of the management company when the management work is outsourced to an off-campus company.
Reference URL:
※ This may help you understand easily.
http://jpn.nec.com/windowsserver/2016/license.html (in japanese)
I received a notification requesting authentication of my Microsoft 365 license.
Please see “Check the status of License Authentication“.
If you are not activated, see “EES activation is unsuccessful.“.
How do I use EES products off-campus?
The VPN service provided by the Academic Computing and Communications Center allows you to connect to the license server from an off-campus (provider, etc.) network.
If you only use Office, please consider Office 365 of EES benefit. Office 365 activation can be activated by using it in an online environment both on-campus and off-campus. Please see Microsoft Office (for private use).
I want to check the remaining license period of EES benefits
Please see “If authentication fails – Method 2：Verifying your license using the command line“.
If you are off-campus, please use the VPN service to create an on-campus network environment.
How can I use EES products in an environment where I cannot connect to the Internet?
As on-line license verification is performed on a regular basis, utilization must be, in principle, on-line. (Verification is performed upon signing into your Office 365 account). However, as there is a 30-day indulgency period for the regular verification, it is possible to use it off-line during 30 days after the last license verification. After this verification period, Office function restrictions are applied.
Please contact us as we may allow changes to the MAK method, which does not require regular activation.
(For example, when a long-term off-campus business trip of 150 days or more is expected)
I don’t know because there are many types of Office
Please refer to the comparison table.
I transferred data using the “Migration Assistant” function of MacOS, but Office for Mac could not be transferred successfully.
Please uninstall Office and reinstall it.
Reference: Uninstalling Office for Mac (link to Microsoft site)
A warning “Cannot open because the developer is unconfirmed.” or “Cannot open because the file is corrupted.” is displayed.
Please see “Open a Mac app from an unidentified developer” (link to Apple’s site).
EES benefits show an error “You currently have not been assigned an Office license…”
When trying to download and install Office apps using EES benefits,
“You currently have not been assigned an Office license that includes the Office desktop apps. Contact your admin for more information about how to get Office for your organization.”
If the message is displayed and you cannot install, please check the following.
- Have you completed self-registration (self-signup) of EES benefits using @u or @un address?
- Is the email address displayed in My Account> Personal Information @u or @un?
- If you were signed in with another Microsoft account, such as @s, sign out, close your browser, and try again.
- Open My Account> Apps & Devices and click the down arrow to the right of “Devices” to see which device you are using. Office can be installed on up to 5 PCs or Macs, 5 tablets, and 5 smartphones.