(For students) Are you signed in to Microsoft 365 with the @s account when you should be using the @u account?
(For staff) Regarding @u, the mail system migration took place on March 5, 2023; you are not receiving mail to @u on Active! Mail.
Are you using Microsoft 365 when you should be using the GWO system for the @un account?

Below is a list of frequently asked questions regarding the March 2023 @u.sukuba.ac.jp mail system migration. Please read it carefully before contacting us.
Key Points for Mail System Migration

(Common) Please also check your spam folder.
In Microsoft 365, emails may be placed in the junk folder due to Microsoft’s own judgment method.

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