You can use the product by downloading each Office product from the App Store and signing in with your @u or @un account, with the password set under “Microsoft Products (for private use)“.
In addition, you can sign in and use up to 5 smartphones and 5 tablets as EES benefits.
software license
Is it necessary to input the product key upon installation?
No, it is not. Activation is done by signing in with the University e-mail address, which is an e-mail address that you have defined yourself.
I signed in with an email address ending with @ u.tsukuba.ac.jp, but I can not use Office. What should I do?
Information signed in with other previous accounts such as @s.tsukuba.ac.jp account may be saved in the browser cache and cookies. Because of this, even if you intended to be signed in at @u.tsukuba.ac.jp, you may be signed in at @s.tsukuba.ac.jp.
Please delete your browser cache and cookies, or check if it’s available in other browsers such as “Microsoft Edge”, “Google Chrome”, “Firefox”, or use different device.
I forgot my password.
Go to https://login.microsoftonline.com/, select “Select Account” > “Forgot Password” on the “Enter Password” screen, and follow the instructions to reset your password.
I entered the Unified Authentication System password but cannot log in.
Logging into the Office 365 Portal requires a new password, which is defined by the user upon signing up for EES advantages instead of the unified verification password.
How is this service related to my personally registered Microsoft ID?
Apparently, you can receive some charge-free services from Microsoft by creating a Microsoft ID using your personal email address. That is not related to this service of ours. We do not recommend using your @s, @u or @un email address to create your Microsoft ID. That could cause a problem when you receive services from the University of Tsukuba.
I have Office installed on my home PC. What should I do?
There is no problem to continue using the Office already installed. In order to install Office provided by the University of Tsukuba, you need to uninstall the existing Office. These tasks must be done at your own risk, and the University of Tsukuba does not support it.
If you use Office provided by Tsukuba University, you can always use the latest version. In this sense, decide for yourself whether to use the Office already possessed or the Office provided by the University of Tsukuba.
If the Office you already have is no longer supported, please use the Office provided by the University of Tsukuba.
Want to view my own sign-in history
Do it by
- Sign-in yourself in https://myaccount.microsoft.com/
- Click the “My sign-ins” in the left-edge menu
- Your recent active sign-in history is displayed
For detail, also refers to Microsoft’s newest document. (eg. search keywords “Microsoft365 recent activity” and read the Microsoft Support in that page.)
If you also want to change your password, please read this QA, ignoring the URL told in that document.
Can part-time faculty obtain an @u email address?
Part-time lecturers, professors, associate professors, special professors, visiting professors, and adjunct researchers who wish to receive the @u.tsukuba.ac.jp email address should submit an application form below and attach a copy of an ID card issued by the university.
■ACCC System Account Application Form -PDF-
You need your @u .tsukuba.ac.jp email address in order to self-register the EES benefits to use MS Teams, etc.
If you want to join Teams or Streams for the university, you need to sign in with your @u. tsukuba.ac.jp email address that you have signed up for ESS.
In Microsoft 365 apps (Word, Teams, etc.), a sign-in error occurs (error code “Another account from your organization is already signed in on this computer”) — Mac version
This issue may be caused by an authentication error during sign-in. Please try the following methods.
(For Mac) — For the Windows version, refer to the corresponding Windows FAQ
▼Method 1
Microsoft provides a “license removal tool” for Mac on their official website.
By running this tool, you can completely remove the Microsoft account license information from your Mac and then sign in again using your university Microsoft account (ending in @u or @un).
※Before running the tool, make sure to close all Office applications (e.g., Word, Excel, etc.).
※Since this is a license removal tool, if you are using the Outlook desktop app for sending/receiving emails (especially via POP), your account settings or emails may be deleted. Please back up your data as necessary and proceed at your own risk.
For detailed instructions:
How to remove Office license files on Mac
See the section: “Download and run the license removal tool.”
▼Method 2
If the issue is not resolved with Method 1, refer to the following Microsoft support page and check the section titled “For Mac devices, follow these steps:”
Microsoft 365 apps activation error “Another account from your organization is already signed in on this computer”