Do it by
- Sign-in yourself in https://myaccount.microsoft.com/
- Click the “Password” in the left-edge menu .
(If you have set to received confirmation code in SMS or e-mail, do as instructed) - Change your password as instructed.
I want to revert to the previous version after applying the Windows 10 feature update
Application of the Windows 10 feature update program may cause problems such as not functioning of the application such as VirusBuster.
If you want to revert to the previous version after applying the feature update program, refer to the following.
Recovery options in Windows 10 -“Go back to your previous version of Windows”-[External site]
Please note that if the alert “Your PC has been upgraded more than 10 days ago and this option is not available” is displayed, or if the button “Revert to the previous version of Windows 10” is not displayed, You can not revert to the previous version.
Please do it at own risk. Academic Computing & Communications Center can not provide individual support.
How do I use my @un email address?
The @un email address is managed and operated by the Division of Information Infrastructure Management, Department of Academic Information.
Please contact sk.johositu[at mark]un.tsukuba.ac.jp for inquiries.
Unable to access to dormitory network
In case of interruption of using the lodging network which you have been using until now, please contact us with the following information.
– Name of lodging (ex. Room number, Hirasuna xxx builging number, etc.)
– Authentication page: Readable, or, unreadable
– Unified ID used for authentication only. (Do not write password.)
– Date and time you noticed the interruption.
– Things for other people in the same lodging (if it is known).
和文が変わっているので要修正（2015/11/11）
I lost my Unified Authentication System password or my password is no longer valid
For those who have forgotten (or whose password has expired) their Unified Authentication System password, we can reissue a new password at the following counters.
Please come to one of the counters in person (no substitutes) with your student ID or staff ID.
You can have your password reissued with a simple procedure.
| ACCC | Office | FAQ: Office hours of Academic Computing and Communication Center |
| Kasuga Area | Office of Information Promotion (Kasuga Satellite Office) | Service Hours (in Japanese) |
| Libraries | Central Library | Please refer to the Library page |
| Art and Physical Education Library | ||
| Medical Library | ||
| Library of Library and Information Science | ||
| Otsuka Library |
If you cannot come to the counter in person due to overseas study, long-term training, long-term business trip, or other reasons, please select the inquiry type “Unified Authentication System” and contact us using the form.
Office hours of Academic Computing and Communication Center
Office hours of the center are 9:00 – 12:00, 13:15-17:00 weekdays only.
Inquiry received after office hours above will be attended on the next business day.
“Calendar” icon in MS Teams does not appear
MS-Teams calendar icon will not be visible for a while after you sign up.
It will take a few hours to a day for it to become visible, so please wait.
If you are using web app, please try refreshing the page.
If you are using desktop app, please try restarting the app.
If the “Calendar” is not displayed, it does not affect your live viewing.
Please access the URL for attendees on the live announcement.
I didn’t receive a confirmation code for EES benefits
This is a problem with self-signup for people using @un email addresses.
If you do not receive a code to sign in with your @u email address, please see below.
I did not receive a code when signing in to Microsoft 365
Please check the following：
- If you set up mail forwarding, check the destination mailbox and the forwarding settings are correct.
- Check your spam folder.
- If you are using Outlook, check the “Other” tab next to the “Focused” tab.
If you do not receive the code after checking these factors, there may have been a problem in Microsoft system when you signed up. Please sign up again the next day.
Please note that if you repeatedly click the resend confirmation code button, the system may lock for 24 hours. If so, please leave it for more than a day and try to sign up again.
Can part-time faculty obtain an @u email address?
Part-time lecturers, professors, associate professors, special professors, visiting professors, and adjunct researchers who wish to receive the @u.tsukuba.ac.jp email address should submit an application form below and attach a copy of an ID card issued by the university.
■ACCC System Account Application Form -PDF-
You need your @u .tsukuba.ac.jp email address in order to self-register the EES benefits to use MS Teams, etc.
If you want to join Teams or Streams for the university, you need to sign in with your @u. tsukuba.ac.jp email address that you have signed up for ESS.
An error occurs when starting the desktop application version of Teams, Word, Excel, etc. of EES benefits
When launching or signing in with the desktop app version of Teams, Word, Excel, etc. of EES benefits, “Sorry, there was a problem during signing in. AADTSTS7000112: Application…” is displayed. In that case, please try the following methods.
[Method]
- Are you signed in with “@u” or “@un” (signed up) (instead of “@s”)?
- Check the account information section of your PC for any other Microsoft accounts signed in (on Windows).
[procedure]
Close all currently open Microsoft-related apps.
↓
Click Windows icon (bottom left of screen)
↓
Settings (the gear icon)
↓
Accounts
↓
“Access work or school”
↓
If there are accounts other than “@u” or “@un”, right-click them and ”Disconnect” once.
↓
Restart your PC
↓
Sign in with an “@u” or “@un” account again