The @un email address is managed and operated by the Division of Information Infrastructure Management, Department of Academic Information.
Please contact sk.johositu[at mark]un.tsukuba.ac.jp for inquiries.
Unable to access to dormitory network
In case of interruption of using the lodging network which you have been using until now, please contact us with the following information.
– Name of lodging (ex. Room number, Hirasuna xxx builging number, etc.)
– Authentication page: Readable, or, unreadable
– Unified ID used for authentication only. (Do not write password.)
– Date and time you noticed the interruption.
– Things for other people in the same lodging (if it is known).
和文が変わっているので要修正（2015/11/11）
I lost my Unified Authentication System password or my password is no longer valid
For those who have forgotten (or whose password has expired) their Unified Authentication System password, we can reissue a new password at the following counters.
Please come to one of the counters in person (no substitutes) with your student ID or staff ID.
You can have your password reissued with a simple procedure.
| ACCC | Office | FAQ: Office hours of Academic Computing and Communication Center |
| Kasuga Area | Office of Information Promotion (Kasuga Satellite Office) | Service Hours (in Japanese) |
| Libraries | Central Library | Please refer to the Library page |
| Art and Physical Education Library | ||
| Medical Library | ||
| Library of Library and Information Science | ||
| Otsuka Library |
If you cannot come to the counter in person due to overseas study, long-term training, long-term business trip, or other reasons, please select the inquiry type “Unified Authentication System” and contact us using the form.
Office hours of Academic Computing and Communication Center
Office hours of the center are 9:00 – 12:00, 13:15-17:00 weekdays only.
Inquiry received after office hours above will be attended on the next business day.
“Calendar” icon in MS Teams does not appear
MS-Teams calendar icon will not be visible for a while after you sign up.
It will take a few hours to a day for it to become visible, so please wait.
If you are using web app, please try refreshing the page.
If you are using desktop app, please try restarting the app.
If the “Calendar” is not displayed, it does not affect your live viewing.
Please access the URL for attendees on the live announcement.
Can part-time faculty obtain an @u email address?
Part-time lecturers, professors, associate professors, special professors, visiting professors, and adjunct researchers who wish to receive the @u.tsukuba.ac.jp email address should submit an application form below and attach a copy of an ID card issued by the university.
■ACCC System Account Application Form -PDF-
You need your @u .tsukuba.ac.jp email address in order to self-register the EES benefits to use MS Teams, etc.
If you want to join Teams or Streams for the university, you need to sign in with your @u. tsukuba.ac.jp email address that you have signed up for ESS.
An error occurs when starting the desktop application version of Teams, Word, Excel, etc. of EES benefits
When launching or signing in with the desktop app version of Teams, Word, Excel, etc. of EES benefits, “Sorry, there was a problem during signing in. AADTSTS7000112: Application…” is displayed. In that case, please try the following methods.
[Method]
- Are you signed in with “@u” or “@un” (signed up) (instead of “@s”)?
- Check the account information section of your PC for any other Microsoft accounts signed in (on Windows).
[procedure]
Close all currently open Microsoft-related apps.
↓
Click Windows icon (bottom left of screen)
↓
Settings (the gear icon)
↓
Accounts
↓
“Access work or school”
↓
If there are accounts other than “@u” or “@un”, right-click them and ”Disconnect” once.
↓
Restart your PC
↓
Sign in with an “@u” or “@un” account again
“Sorry, another account from your organization is already signed in on this computer” is displayed.
If you are using the desktop app version of Office (Word, Excel, PowerPoint, etc.) obtained from EES benefits and you receive the message “Sorry, another account from your organization is already signed in on this computer.”, this is probably because you are already signed in to another Microsoft account on the PC.
Please try the following steps.
- Check if you are logged out of other Microsoft accounts in Word, PowerPoint, etc.
[procedure]
Launch any of the Word, Excel and PowerPoint apps.
↓
Sign out from all the apps from My Account (where your name is displayed) at the top of the screen.
↓
Restart the app.
↓
Sign in with the signed up EES benefit account (“@u” or “@un” e-mail address) when the sign-in screen appears again on startup. - Check the account information section of your PC for any other Microsoft accounts signed in (on Windows).
[procedure]
Close all currently open Microsoft-related apps.
↓
Click Windows icon (bottom left of screen)
↓
Settings (the gear icon)
↓
Accounts
↓
“Access work or school”
↓
If there are accounts other than “@u” or “@un”, right-click them and ”Disconnect” once.
↓
Restart your PC
↓
Sign in with an “@u” or “@un” account again
How can I participate as a guest on Teams for job searching, joint research, etc.?
If you want to participate on Teams as a guest for a job search or joint research, the procedure is as follows.
- If there is a participation URL, access it and participate
- If you need to register as a guest in advance, inform your @u (@un) account to the person in charge of the Teams who are hosting the event.
* When you inform someone of your Teams account, teach them your @u address （not @s）.
You can participate as a guest account even with a @s address.
However, if you are using Teams with your university account (@u), you will need to sign out first.
If the @s is registered as your email contact for job searching or other activities, the organizer may register that address (@s address) as a guest.
We do not know about Teams outside of the university, please be aware of the above mentioned and contact the other party if you encounter any problems.
While installing a third-party application or plug-in software on Teams etc., ” Need admin approval ” is displayed
While installing a third-party application or plug-in software in various applications (Teams, OneDrive, etc.) in Microsoft 365 (EES benefits), ” Need admin approval ” is displayed.
Regarding the permission of third-party applications and plug-in software, we will not allow them for the time being because we do not have enough time to evaluate the safety of each application to see if there are any security issues.
We thank you for your understanding.