We will be changing the display of AdobeCC user names on Monday, August 4th in order to resolve some problem with account names.
Click here for details → https://ksp.sec.tsukuba.ac.jp/wp/?p=267568
news
Notice for Campus Network on August 12, 2025 (Tue) (July 28, 2025)
Between 10:00 and 17:00 on Tuesday, August 12, 2025, the campus network may be temporarily unavailable for a period of time.
*For more information, please see the campus faculty and staff website.
ACCC Services during University Closure Period (August 12 – 15, 2025)
ACCC will be closed for the university summer closure from Tuesday August 12 to Friday August 15, 2025.
All systems ACCC operates will continue working during the closure period, except for the following partial time periods that have been announced.
Notice for Campus Network on August 12, 2025 (Tue) (July 28, 2025)
However, services such as handling inquiries and problems will be unavailable. As ACCC does not provide support on weekends or holidays, these services will not be available from 17:00 on Friday, August 8 to 9:00 a.m. on Monday, August 18. Problems that may occur during that period will be handled from Monday August 18. If you experience an urgent problem during the period, please contact us via the form below:
CONTACT
Thank you for your understanding and cooperation.
What to do when the Adobe Creative Cloud desktop app displays “We can’t verify your subscription status” or “Error code: 20400” (update 2025/6/12))
Please refer to the following page published by Adobe. (In Japanese)
https://helpx.adobe.com/jp/creative-cloud/kb/error-code-20400-reference-code-109-jp.html
On carrying out Storage Limits for Microsoft 365 (Execute Date)
The storage limits as informed in Regarding Storage Capacity Limits for Microsoft 365 will be carried out on May 31, Sat.
It may delay on your personal environment depending on the Microsoft system.
On the closure of the “Download Station” (DS)
As previously announced, the Download Station (hereinafter referred to as “DS”) will cease operations on March 31.
Software currently distributed via DS, except those for which termination has been announced, will be provided on the portal site(https://portal.cc.tsukuba.ac.jp) run by ACCC.
Please log in with your UTID and download from the “Software License” menu.
Note that all software currently provided outside of DS will not be affected by this change.
Attention! The support period for Office 2019 will end in October of R7 (2025). If you are using it, please switch to the M365 version or upgrade to Office 2024 as soon as possible.
Regarding the Enhancement of Microsoft Account Security
In recent years, Microsoft has been strengthening the security settings of Microsoft accounts as part of its policy.
Due to these security enhancements, users may be required to undergo multi-factor authentication (MFA) when signing in to Microsoft 365 (including email, Teams, Office, etc.), regardless of their individual settings.
Therefore, when signing in to Microsoft 365 with your university Microsoft account (@u or @un), if you encounter situations such as:
Being prompted for multi-factor authentication, or
Being asked to set up the Authenticator app,
please refer to the following university web pages for assistance.
※ Your UTID and password are required to access it.
▼ When prompted for multi-factor authentication (e.g., when the currently registered phone number is unavailable):
https://portal.cc.tsukuba.ac.jp/member/microsoft365-reset-mfa/
▼ When asked to set up the Authenticator app (for enhanced security, we recommend setting up the Authenticator app or SMS-based phone number authentication):
https://portal.cc.tsukuba.ac.jp/wp-content/uploads/MS365OnlineClassPrepare.pdf(from page 23 onward).
(Although this document is primarily for students, faculty and staff can adapt the instructions as needed.
Regarding Storage Capacity Limits for Microsoft 365
Due to changes in Microsoft’s tenant storage capacity specifications, the storage utilization within our university has become constrained. As of November 2024 approximately 80% of the allocated storage has already been used.
Considering this situation, we will review and revise the storage limits for individual accounts and SharePoint sites in Microsoft-related services. The details decided so far are as follows:
- Implementation Period : From May 2025 (Reiwa 7)
- Target Users : Microsoft account holders under the university’s @u/@un domain
- Affected Services and New Storage Limits Post-Implementation :
- OneDrive : Faculty/Staff: 100 GB per user, Students: 50 GB per user
- SharePoint : 100 GB per site*
※Note: A SharePoint site is automatically created for each Teams group. Please check the storage capacity of your Teams-associated SharePoint sites.
Important Notes
- From May 2025 onwards, any OneDrive or SharePoint exceeding its storage limit will be set to “read-only”.
- We recommend taking early action during FY2024 to delete unnecessary data.
After the limits are enforced, any OneDrive or SharePoint exceeding its prescribed limit will become “read-only,” preventing new uploads or file updates. Please back up your essential data and delete unnecessary files in advance.
(Note: Moving files to the Recycle Bin alone does not delete them. Please ensure complete deletion from the second-stage Recycle Bin.)
Important Notes (Added May 9, 2025)
- Microsoft does not accept contracts from Individual faculty members.
- Paid additional storage costs around ¥500,000 per year for 10TB. Even though, the purchased additional storage cannot be limited to the purchaser but shared by all users.
How to Check Storage Usage for OneDrive and SharePoint
Instructions for bulk downloading or deleting data from OneDrive
Notification for outside network connection interruption by SINET maintenance.
SINET notified for maintenance schedule for network connection for Tsukuba university and Tokyo campus as follows.
① Date and time: 2024/11/02 (Sat) 00:00 – 02:00
※There will be a communication outage of up to about 1 hour during the above time.
② Date and time: 2024/12/21 (Sat) 03:00 – 06:00
※There will be two communication outages of up to about 15 minutes during the above time.
https://www.sinet.ad.jp/announce/maintenance_ongoing (external site)
SINET is used for connections outside the university and to the Tokyo campus.
Errors in using Adobe CC (10/18)
Since around 10:00am on 10/18/2024, some faculty and staff users were experiencing errors in using Adobe CC.
It has been restored as of 2024/10/21.
If there is still a problem after logging out and logging in again, please contact us from the user himself/herself.