This page is only for staff members who use the @un.tsukuba.ac.jp email address (hereafter referred to as “@un address”) on the Groupware Office System (hereafter referred to as “GWO”).

Do not use Microsoft 365 to read or write email

When you enter the Microsoft 365 site with a browser, you will see an Outlook icon on the left. Only Microsoft365 related notifications such as Teams will be sent to this Outlook. You will not be able to receive email addressed to a general @un address.
Please use the GWO email system to read and write email.

Forwarding of Teams and other notifications

Notification emails such as Teams that arrive in Outlook in Microsoft 365 can be forwarded to other addresses. However, you cannot forward to GWO’s @un address, so please use other addresses if you wish to do so.

We have received several reports that Microsoft Stream videos frequently stop playing, sometimes they stop so frequently (every few seconds) that understanding content of classes difficult.

(2020-06-05 update: We have been informed that Microsoft has completed its response to this incident.  If the problem persists, please report it to Microsoft.)

As similar reports have been made at other universities, there is a possibility that the cause is on the Microsoft side.  Currently we do not know the fundamental solution of the problem, but for the time being we ask users take the following actions:

To Faculty Members

• Please make the slides and materials presented in the video available for students to download (or view in a browser).
• Please allow enough time for video release and assignment submission deadlines.

To Students

When you’re in trouble with Stream, the situation may possibly be improved by one of methods.

Also, it’s a good idea to try it at some other time.

(Method 1) Reduce the quality of the video.

• Click “Settings” on the bottom right of the video player

• Click “Quality”.

• Change the quality to a lower value.

(Method 2) Wait until the loaded portion of the video is far enough ahead of the current position before playing.

(Method 3) Watch videos offline from mobile apps.

• Tap the detail icon at the right end in the movie list

• Tap “Make available offline”

Wait until the display shows 100%

• Tap “My content” at the bottom of the screen

• Tap “Offline” at the top of the screen to play the movie you want to watch

If the situation does not improve, please report the problem to Microsoft.

The ICT guide as of April 25, 2020 contains additional information at the end of the page.

The ICT guide published before April 25, 2020 does not contain additional information.
Please refer to the additional information from following URL.

ICT guide（2020/04/25　include additional information）
https://www.cc.tsukuba.ac.jp/ICT/ICT_Guide_E.pdf

Additional information is as follows.
https://www.cc.tsukuba.ac.jp/ICT/ICTGuide_Supplement_E.pdf

On changes of helpdesk services over the counter and phones due
to extensive implementation of work from home for the center staffs

In order to prevent the spread of the new coronavirus infection, the desk and telephone services at the Science Information and Media Center will be suspended during the following period.

Please contact us from the contact form about the request which has been received at the counter.

Thank you for your understanding and cooperation.

Period of closure : From Monday April 20th until the mode of operations of the university changes

See also: Change in Policy for the Mode of Operation Based on the COVID-19 Situation

MathWorks Inc. have provided a MATLAB site license as a measure against COVIT-19 with a limited time offer until August 31, 2020.

Please refer to the following URL to the usage of program.

https://www.cc.tsukuba.ac.jp/wp_e/service/software-license/matlab/

The Zengaku computer satellite rooms will be closed during the　following period. During this period, the rooms with card key-operated locks will be inaccessible.
We appreciate your cooperation and understanding.

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Period of closure : 12:00 April 20th – 9:00 May 11th
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* The above period may be changed. Please visit the this websites and the Zengaku computer system for further notice.

The corresponding client version is 12.0.5464.

[FAQ] I want to revert to the previous version after applying the Windows 10 feature update

The above is for reference only. Please do it at your own risk. Academic Computing & Communications Center can not provide individual support.

Maintenance of network are scheduled at Tokyo Campus and Elementary School attached to University Tsukuba.

Date: Monday, Sep. 2, 2019 11:30 A.M. – 13:00 P.M.

Summary: Network maintenance at Tokyo Campus and Elementary School attached to University Tsukuba.

Impact: There will be up to 5 minutes of network downtime at Tokyo Campus and Elementary School attached to University Tsukuba.

The password length for Unified Authentication System, which manages passwords for some University-hosted computer systems, was 6 to 8 characters long.
Now the length have been extended to 8-16 chars.

You don’t have to change your password.
Even if you are using password of length 6 or 7 characters, you can use it without problems.
(Although you have to choose longer password when you change your password.)

But, since longer passwords mean enhanced security in general, we recommend you to use as long a password as possible.

You can change your password from:
https://account.tsukuba.ac.jp/cgi-bin/changepwd.cgi?lang=EN

Those who use Zengaku Computer System, please read notification (within the university network only) carefully as follows.

* On emergency responses regarding leakage of Unified Authentication System passwords