For detail, please refer to
Change in the location where to store recordings of Teams meetings
and
Notes on the scope of file disclosure on Microsoft products (Teams, OneDrive, etc.)
about SharePoint and “public/private” Teams.
EES
I tried to use MS Teams, Office app, OneDrive for Business, etc. of EES benefits, but an error occurred.
Microsoft Office (EES benefit: personal use) self-signup (registration work by yourself) is required to use cloud services such as Teams, Stream, OneDrive for Business, and personal use of Office apps. First, check the following points.
- Have you signed up for EES benefits using your @u or @un address?
- Is the email address displayed in My Account > Personal Information @u or @un?
- If you were signed in with another Microsoft account, such as @s, sign out, close your browser, and try again.
In addition, please refer to the following information.
Zengaku Computer System: About @s address and @u address
Frequently Asked Questions: “Calendar” icon in MS Teams does not appear
Frequently Asked Questions: In Microsoft 365, an error “Your IT department has turned off signup for …” appears.
If the problem persists, please refer to the Frequently Asked Questions for other frequently asked questions about EES Benefits.
If that doesn’t help,
With a screenshot of the screen showing the error
Please contact us at ms-inquiry[at]cc.tsukuba.ac.jp.
In Microsoft 365, an error “Your IT department has turned off signup for …” appears.
When trying to use Microsoft 365 etc. of EES benefits,
Your IT department has turned off signup for (…). Contact them to complete signup.
If the error is displayed, please check the following.
- Have you signed up for EES benefits using your @u or @un address?
- Is the email address displayed in My Account > Personal Information @u or @un?
- If you were signed in with another Microsoft account, such as @s, sign out, close your browser, and try again.
Reference:
Online class guidance
I didn’t received the notification email from Teams or Stream.
Please refer to the following to set up your EES benefits Outlook so that you can read the messages you receive.
About Using of Outlook on EES benefits for students’ @s, @u address email
About Using of Outlook on EES benefits for staff members’ @u, @un address email
Is there any way to check if my license is active?
Please check “Check the status of License Authentication” for more details.
I cannot start Office when skipping sign-in.
Office for Mac also requires the installation of “Serializer”. You can skip it if you have the serializer installed.
When I start Word and Excel 2016 with ATOK of JUSTSYSTEMS, “Compile error in hidden module (Module1) ” appears.
See the JUSTSYSTEMS website. (in Japanese)
What is the difference between the “32-bit version” and the “64-bit version”?
See “Choose between the 64-bit or 32-bit version of Office” (link to Microsoft site).
What is the “upgrade version”?
This means that the OS can be upgraded (changed to a higher version) only if it is already running a Windows OS.
If your PC already has a Windows OS when you buy it, you are eligible.
In the case of a Mac, the upgrade can be applied as an OS that runs on virtual environment software or boot camp that can run on a Mac.
Downgrading the OS is also possible, but not recommended.
What is the difference between “new install” and ” upgrade install”?
A “new install” installs a new Windows OS.
In contrast, an “upgrade install” inherits the settings of the original Windows OS.