This is a problem with self-signup for people using @un email addresses.
If you do not receive a code to sign in with your @u email address, please see below.
I did not receive a code when signing in to Microsoft 365
Please check the following：
- If you set up mail forwarding, check the destination mailbox and the forwarding settings are correct.
- Check your spam folder.
- If you are using Outlook, check the “Other” tab next to the “Focused” tab.
If you do not receive the code after checking these factors, there may have been a problem in Microsoft system when you signed up. Please sign up again the next day.
Please note that if you repeatedly click the resend confirmation code button, the system may lock for 24 hours. If so, please leave it for more than a day and try to sign up again.
Part-time lecturers, professors, associate professors, special professors, visiting professors, and adjunct researchers who wish to receive the @u.tsukuba.ac.jp email address should submit an application form below and attach a copy of an ID card issued by the university.
■ACCC System Account Application Form -PDF-
You need your @u .tsukuba.ac.jp email address in order to self-register the EES benefits to use MS Teams, etc.
If you want to join Teams or Streams for the university, you need to sign in with your @u. tsukuba.ac.jp email address that you have signed up for ESS.
When launching or signing in with the desktop app version of Teams, Word, Excel, etc. of EES benefits, “Sorry, there was a problem during signing in. AADTSTS7000112: Application…” is displayed. In that case, please try the following methods.
[Method]
- Are you signed in with “@u” or “@un” (signed up) (instead of “@s”)?
- Check the account information section of your PC for any other Microsoft accounts signed in (on Windows).
[procedure]
Close all currently open Microsoft-related apps.
↓
Click Windows icon (bottom left of screen)
↓
Settings (the gear icon)
↓
Accounts
↓
“Access work or school”
↓
If there are accounts other than “@u” or “@un”, right-click them and ”Disconnect” once.
↓
Restart your PC
↓
Sign in with an “@u” or “@un” account again
If you are using the desktop app version of Office (Word, Excel, PowerPoint, etc.) obtained from EES benefits and you receive the message “Sorry, another account from your organization is already signed in on this computer.”, this is probably because you are already signed in to another Microsoft account on the PC.
Please try the following steps.
- Check if you are logged out of other Microsoft accounts in Word, PowerPoint, etc.
[procedure]
Launch any of the Word, Excel and PowerPoint apps.
↓
Sign out from all the apps from My Account (where your name is displayed) at the top of the screen.
↓
Restart the app.
↓
Sign in with the signed up EES benefit account (“@u” or “@un” e-mail address) when the sign-in screen appears again on startup.
- Check the account information section of your PC for any other Microsoft accounts signed in (on Windows).
[procedure]
Close all currently open Microsoft-related apps.
↓
Click Windows icon (bottom left of screen)
↓
Settings (the gear icon)
↓
Accounts
↓
“Access work or school”
↓
If there are accounts other than “@u” or “@un”, right-click them and ”Disconnect” once.
↓
Restart your PC
↓
Sign in with an “@u” or “@un” account again
Immediately after signing up for EES benefits, you may see the message “Office license contains Office desktop app is not currently assigned.”
If the message is displayed even after a while (about 1 day has passed) after signing up, or if you need to take immediate action, use the inquiry form (Select category “Microsoft Enrollment for Education Solutions (EES)”).
If you want to participate on Teams as a guest for a job search or joint research, the procedure is as follows.
- If there is a participation URL, access it and participate
- If you need to register as a guest in advance, inform your @u (@un) account to the person in charge of the Teams who are hosting the event.
* When you inform someone of your Teams account, teach them your @u address （not @s）.
You can participate as a guest account even with a @s address.
However, if you are using Teams with your university account (@u), you will need to sign out first.
If the @s is registered as your email contact for job searching or other activities, the organizer may register that address (@s address) as a guest.
We do not know about Teams outside of the university, please be aware of the above mentioned and contact the other party if you encounter any problems.
While installing a third-party application or plug-in software in various applications (Teams, OneDrive, etc.) in Microsoft 365 (EES benefits), ” Need admin approval ” is displayed.
Regarding the permission of third-party applications and plug-in software, we will not allow them for the time being because we do not have enough time to evaluate the safety of each application to see if there are any security issues.
We thank you for your understanding.
After graduation, completion of studies, or retirement, you will not be able to use the Microsoft 365 (EES benefit) anymore.
The old account of this service will be deleted about one month after graduation, completion, or retirement.
When you go on to graduate school, please use your new account.
(This is because when you go on to graduate school, you will be given a new student ID and the UTID-NAME (the part of your email address before the @) will change.)
<https://www.cc.tsukuba.ac.jp/wp_e/service/software-license/ees/tokuten/>
※Students enrolling after April 2021 do not need to sign up for themselves.
Registration (sign-up) to use Microsoft products will be done by the university administrator. (For more information, click here Procedure for preparation to sign in to Microsoft 365 and take online classes(PDF))
【Note】
Following operation are not available.
- Continuing to use Teams with an old account
- Merge of old and new accounts (alias settings)
- Export of Teams data logs
Please refer to the following for the handling of data on Teams of the old account.
(This information is based on Microsoft’s response as of March 2021.)
- Chat
A chat that you conduct with one specific person by clicking on the ‘Chat’ icon in the Teams application is called a ‘Private Chat’.
A chat with two or more people is called a ‘Group Chat’.
If some of the users you have chatted with are deleted, their messages in the chat will not be deleted.
For exchanged in one-to-one chat, you may not be able to access the user’s data after deleting the user account.
Files posted to “Chat” will be stored in the “OneDrive for Business” of the user who uploaded the file.
The default function of OneDrive for Business is to delete the OneDrive for Business disk space for a user if more than 30 days have passed since the user account was deleted.
If you need a file uploaded by a user whose account has been permanently deleted on the left menu [Chat] of the Microsoft Teams application, you have to back up the file within 30 days of the user’s deletion.
- Team
Even someone’s account is permanently deleted, the posted files to “Team” are still stored on the SharePoint site and the members can access that data.
You can also browse previous posts by being invited by the relevant team again on your new account.
Files posted to “Team” will be stored on the SharePoint site associated with the team, and the items will be shared with team members.
Only superuser can do this. So please require it through the inquiry content column.
choosing the category “EES (including Microsoft 365, Teams, Stream, etc)”, and fill the following items.
■Please fill in the following in the inquiry title column
- Request to change the registration name by EES privileges
■Please fill in the following in the inquiry content column
- Name before change (current)
- Name after change (separate first and last name)
※Both Romaji and Japanese characters (katakana, hiragana, kanji) are available.
The name in Romaji should be connected with a half-width space between the first name and last name.
For Japanese characters, do not put a space in the order of first name and last name.
- Email account at the university (@u or @un)
Please note that it may take some time.