Microsoft Enrollment for Education Solutions (EES) – Notice


  • About upgrading to Windows 11 (Follow-up 2021/12/27)
  • [Target person of this notice]
    A) Persons who have upgraded to Windows 10 with a Microsoft license provided by the university.
    (B) Persons who are trying to upgrade to Windows 11 with the Microsoft license provided by the university.
    * This upgrade is a change from Windows 10 or earlier to Windows 11 provided by the Academic Computing & Communications Center.
    Those who do not plan to upgrade are not eligible.

    Microsoft Windows 11, released on October 5, 2021, is expected to be available in late January 2022 as a Windows OS upgrade under the University’s Comprehensive Agreement for Education (EES).
    We will inform you again on this page when it becomes available, so please wait for a while for Windows OS upgrade support.

    Free upgrades be distributed from Microsoft’s website etc., but please refrain from doing so until the university verification is completed.
    If you are using the anti-virus software distributed by the Academic Computing & Communications Center, please check if it is compatible with Windows 11 before upgrading.
    Please note that Organization for Information Infrastructure will not be able to handle any problems caused by upgrading the Windows OS independently before the notification of the end of verification.

  • On termination of support for Office 2016 for Mac
  • Security support for the software will be terminated in Oct.13, 2020. If you are using it, please upgrade to Office 2019 for Mac.
    The latest version on Office 2019 for Mac is available. You can install it from Software Distribution Management System.
    Or you can install it from App Store if you are using a Mac.
    In this case, use it by the privileges of the EES (sign up and use).

  • Office 2010 Professional Plus is no longer provided
  • The support by the developer of Office 2010 Professional Plus will end in October 2020.
    Downloads is no longer provided on this site.
    Please use Office 2016 Professional Plus or later ones (Especially you are using it for security reasons)

  • Execution of updates such as Office 2016 installed by EES
  • If you are using Office Proplus 2016 (including Office 2013 and Office 2010) installed from Software Distribution Management System (Download Station) on EES contract on Windows 10, it would be applied only when you enable the setting following the steps below.
    ※In Office Proplus 2019, you can apply updates within Office applications without having to enable the following settings.
    Setting steps:

    1. Select the Windows icon (window icon at the bottom left of the screen).
    2. Select “Settings” (screw icon).
    3. Select “Update and Security”.
    4. Select “Advanced Options” of Windows Update.
    5. Turn on “Get updates for other Microsoft products when updating Windows”.
    6. Return to the Windows Update screen and execute “Check for updates”.
    7. After the update program has been applied, click “Display update histories”. You can check if Office related updates have been applied.

  • Windows 7 is no longer supported
  • Windows 7 is no longer supported with security update hence is not provided now at this site.

  • On updating to Windows 10
  • Please read the following document carefully before you update to Windows 10.
    About Windows 10 Upgrade
    ※Please be aware of that the previous way (if you ever knew) does not work now, for the using method has changed.

  • Office 2019 has started to be offered
  • Office 2019 has started to be offered (Office 2019 for mac has also started to be offered).
    Please read the following instructions carefully before you install Office 2019.

    (General instruction for installing Office 2019 Windows version)

    • Office 2019 works only on Windows 10 operating system
    • Restart your PC after installing Office 2019 program. (Otherwise Office 2019 will not be activated.)
       Note: While installing Office 2019, your machine must be connected to campus network.
       (For the activation, system requires to connect to MS site through campus network to authenticate KMS license. Please refer to the following website regarding the details of KMS authentication)
    • Uninstall old version of Office program before you install Office 2019.
       (If you do not uninstall old version, Office 2019 will not work properly)
       Please uninstall old version of Office on your own responsibility

    (General instruction for installing Office for Mac 2019)

    • Office 2019 for Mac works on the latest version macOS and up to two previous versions.
    • Uninstall old version of Office application before you install Office 2019 for Mac.
      • Delete Office application Icon from Finder application list.
      • Move 「Excel」「Word」「PowerPoint」「outlook」「OneNote」 and 「OneDrive」 Icons into Trash Box.
    • If you have Office application in the Dock holder, delete those Icons.
      Please uninstall old version of Office on your own responsibility
    • Apply both “Installer” and “Serializer” when you install Office 2019 for Mac.

    The difference between Office 2019, Office 2016 and Office 365 are listed in the comparison table.

  • Office for Mac 2011 is no longer supported
  • Office for Mac 2011 is no longer supported with security update hence is not provided now at this site. We strongly recommend you to (switch to) use the Office for Mac 2016 or later ones.

  • For using Skype for Business
  • Though the MS Office provided here contains Skype for Business, a server setup by the user is required before it’s ready to use. Instead of the above MS Office, you can start Skype for Business by installing Office365.

  • On installing Office 2016 for Mac
  • To install Office 2016 for Mac, both the ”installer” and the ”serializer” are necessary.
    For those using earlier office 2016 for Mac and it didn’t work (failed to activate, etc.), please uninstall it and download the current one from the Download Station here.
    ※To uninstall, please move the Office applications「Excel」「Word」「PowerPoint」「outlook」「OneNote」and 「OneDrive」to the Trash Box. And remove them from the Dock bar if they were there.
    ※Please be informed that uninstall is done at your own risk.

  • HUP (Home Use Program) has been terminated
  • HUP is not included in the privilege of EES now, so please stop using it and uninstall it from your device(s) immediately.

  • Alert for spam mails (updated Jan. 13, 2017)
  • ACCC has received reports of a spam email titled ”ご注意!!OFFICEのプロダクトキーが不正コピーされています (Warning!! Your Office product key has been illegally copied)”. Please ignore it if you receive it.

  • Notice of the Web Browser of Microsoft – Internet Explorer (IE) (updated Mar. 9, 2016)
  • The older versions (older than version 11) of Microsoft Internet Explorer (IE) reached the end of support as of January 13, 2016 (Japan time).
    And the security patches provided on the day were the last ones.
    Check your version of IE, and if you are running an older version, we recommend you should upgrade it to IE 11, the latest version, as quickly as possible.
    Since they no longer receive new security patches, they are vulnerable to security threats such as computer viruses. This could cause information leakage as well as malfunction in them.

    How to Check Your Version of Internet Explorer:

    ■Windows 7 SP1
    The latest version of IE for Windows 7 SP1 is IE 11.
    Check your version, and if it is earlier than 11, download the latest version from the URL below:

    ■Windows 8
    On Windows 8, only IE 10 is available, and you need to upgrade to Windows 8.1.

    ■Windows 8.1 & Windows 10
    Windows 8.1 and Windows 10 are equipped with IE 11, so you do not need to do anything.

    ■Microsoft New Support Policy for Internet Explorer

  • Installing Office 2016 for Mac (updated November 18, 2015)
  • When installing Office 2016 for Mac, if the warning “Cannot open because the developer is unconfirmed” or “Cannot open because the file is corrupted” is displayed, see Open a Mac app from an unidentified developer (link to Apple’s site).

  • IMPORTANT NOTICE: If a security alert about license authentication pops up
  • Install the registry file below to make license authentication work:
    license authentication
    If the authentication fails even with this fix, email us via the contact form.

  • Periodic Maintenance
  • Download Station and license authentication are unavailable for about 10 minutes from 7:30 a.m. on the second Thursday of each month.