Trend Micro Apex One that the University of Tsukuba has a license for is available only for members of the university.
Members who use the software on a personally-owned computer need to uninstall it promptly when leaving the university due to graduation, completion of studies or retirement.

 

Contents

Trend Micro Apex One
Scope of License
Object Devices
Preliminary Notes before Installation
Installation
For Professor Emeritus and a student of the Acupuncture and Physical Therapy Teacher Training School.
Uninstallation

Notes

Scope of License

The license permits installation of the software on unlimited number of university-owned devices.
For the following Staff, Faculty, and Students, the license permits installation of the software on up to 3 personal devices

• Full-time staff and faculty of the university, the affiliated schools, and the affiliated hospital
• Non-fulltime staff and faculty of the university *1
• Non-fulltime staff and faculty of the affiliated schools and the affiliated hospital
• Undergraduate and graduate students
• Non-fulltime undergraduate and graduate students
• Emeritus professors

*1 Those who are not directly employed by the university are not included.

Object Devices

Windows, Mac, Mobile Devices
Windows, Mac and mobile phones (Android/iOS) that meet the system requirements.
For the details, refer to the following

• Endpoint Security with Trend Micro Apex One. click 「Apex One System Requirements」
• Mobile Security Solutions (Android iOS). reference 「System requirements」

Linux
Linux that meets the system requirements.For the details,
refer to ServerProtect for Linux

Preliminary Notes before Installation

Please be aware of the following notes when using Virus Buster (Windows/mac) or ServerProtect for Linux.

Windows/Mac

1. The following ports are used for communications between the software and the management server which is placed in Academic Computing & Communications Center:
   Windows : 80 443 137 138 139 445 4343 8080 21112 5274 5275
   Mac : 80 443 4343 5274 5275 61617
2. If the subnetwork under which you connect your PC to the campus network has its own firewall, the firewall needs setting up to allow communications through the ports.
3. Installation must be performed while connected to the campus LAN or VPN service.
4. The activation code for the software is renewed every April. When the license is renewed, a new activation code is issued. Clients need to change the old activation code to the new one within 30 days. To make this change, you have only to connect your PC to the campus network. If you use the software off campus for a long time, connect your PC directly (or via VPN) to the campus network in April. Unless the new activation code is applied within 30 days, the software will be unable to receive the latest updates.

Installation

For Professor Emeritus and a student of the Acupuncture and Physical Therapy Teacher Training School, the way to obtain the installer is different from the following way as a faculty and a student.

Please refer to the installer for Professor Emeritus. and a student of the Acupuncture and Physical Therapy Teacher Training School.

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Windows/Mac

(a)If a different antivirus software program is installed

Please uninstall all antivirus software installed on your PC (including previously in use).
Even if it is a Trend Micro product, this antivirus software cannot be installed if it is still on PC.
You will need to obtain information on uninstalling your current antivirus software. Please note that Windows Defender does not need to be uninstalled.

(b)Download Trend Micro Apex One

There are many cases where the computer stops working when ApexOne is installed on a computer to already installed another company’s antivirus software.

Follow the link below to download the software:
*A.C.C.C. Portal Site (software distribution management system)
If you have any problems during operation, please refer to the notes.

Errors related to a browser etc. on installing the Windows version

If you are installing using Windows Edge or Internet Explorer, you may receive an error.
Please refer the notes.

“Set Up Required Permissions” prompt appears when installing Trend Micro Apex One (Mac)

Due to a specification change in macOS Mojave (10.14), the new function has been added to restrict applications from accessing some protected categories of data.
Please refer the notes.

• Available on campus only.
• Please authenticate with your Unified Authentication System ID (UTID-13).

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Mobile Devices

There are two versions, one for faculty members and one for students, in each of Android and iOS version.
Please make sure to authenticate with your own “Unified Authentication ID (UTID-13)” when you connect to the web. The installation instructions will be displayed according to the ID you have authenticated. Also, please read the notes on the web carefully before you try it.

• Android and IOS : “TrendMicro Mobile Security (TMMS) for Enterprise Agent”.

Note: (authenticate with Unified Authentication ID (UTID-13))

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The installer for Professor Emeritus and a student of the Acupuncture and Physical Therapy Teacher Training School.

Professor Emeritus and a student of the Acupuncture and Physical Therapy Teacher Training School are not eligible to obtain the installer indicated above way.

Please refer to the following method.
Please apply using the contact form. Please note that we will reply to your the Zengaku Computer System e-mail address (@u.tsukuba.ac.jp), so please enter the Zengaku Computer System address in the e-mail address field of the enquiry form. In addition, please check the OS to be installed at the link “Object Devices” above and inform us.
If you do not have an address for the Zengaku Computer System, please complete “Applying for the Zengaku Computer System Account“.

Uninstall Tredn Micro Apex One for Mac.

Uninstall Tool for Trend Micro products. （macOS)

If you have a question

choose “Software License” for the category in the following contact form and submit it:
Contact Form

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