Adobe CC : FAQ

Modified:2024-10-28

Q1 : I want to install the Adobe CC Desktop App.
A1 : Please install it from the following link:
Download Creative Cloud

Q2 : I would like to change the name displayed in the “Account Profile” after logging in, which appears as “Last Name: Tsukuba Hanako, First Name: Tsukuba Hanako” or “Last Name: University of Tsukuba, First Name: Tsukuba Hanako.”
A2 : The “Account Profile” displayed when logging into Adobe is used for Behance, Portfolio, and community forums.
Since the university’s user accounts are automatically linked with unified authentication IDs, it is not possible to change the account profile. If you wish to control the display on public platforms (such as Behance, Portfolio, or community forums), you can update the “Public Profile” to modify what others see.
Reference: How to update your account details or public profile

Q3 : How many devices can I install the Adobe CC Desktop App on?
A3 : There is no limit to the number of installations on PCs owned by the university.
For login restrictions for the Adobe CC Desktop App, please refer to the following:
Reference: On how many devices can I use my Adobe app

Inquiries about this service

If the information on this page does not resolve the problem, please contact us in person using the inquiry form.
We ask that you use the inquiry form even if you have made an inquiry by telephone.